Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly. 

As a Business Systems Senior Analyst, you will manage our commercial tech stack, including our CRM and various tech tools, and transform the way Commercial employees execute new business. We look for candidates who strive for simple, sophisticated solutions and continuously improve their technical and soft skills. You will be the key driver behind the next evolution of our business technology!

What You’ll Do:

  • Execute on projects developed through stakeholder engagement with critical business partners in the Commercial org along with Risk, Pricing, and Legal teams.
  • Support the team’s process for prioritizing inbound run-the-business bugs, defects, or enhancement requests
  • Coordinate end-to-end Sales technology projects, including project planning, status tracking, design, testing, and release activities
  • Establish our Commercial systems roadmap and evaluate complexity and resource requirements for inbound requests like new product releases and acquisitions
  • Identify the best applications for workflow rules, process builders, flows, and custom code to keep our instance as maintainable and straightforward as possible.
  • Example projects: developing a Salesforce improvement roadmap based on themes drawn from our triage queue, modernizing our Salesforce instance by implementing the latest features and releases, collaborating with IT to automate user (de/)provisioning

What We Look For:

  • BA/BS or equivalent 4-year degree required in Computer Science, Engineering, Economics, Business or 3-4 years of industry experience instead of a bachelor’s degree,
  • 3+ years experience in Salesforce, including any combination of backend development, process automation, user management, or report generation.
  • 3+ years of system implementation experience with SFDC add-ons or tech partners
  • Strong knowledge of Sales business processes in the opportunity-to-close cycle and configure, pricing, and quoting process
  • Outstanding ability to partner with business stakeholders to understand business process challenges and provide guidance on technical solutions
  • Salesforce Administrator or Advanced Administrator Certification preferred
  • Experience with Salesforce CPQ is a nice-to-have

Location - Remote U.S.


Affirm is proud to be a remote-first company! Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.
If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.

At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of my personal information as described therein.

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Affirm is dedicated to building a diverse team and an inclusive culture. We believe that it’s crucial to Affirm’s long-term success to create an environment where all Affirmers feel like they belong and have an equal opportunity to succeed.

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