Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We’re looking for an experienced analyst to join our growing team. The Operations Planning & Analytics team is responsible for optimizing overall loan portfolio risk by using data driven insights to inform strategies across contact channels, customer segmentation, headcount planning, forecasting, and repayment operations. The ideal candidate will have strong problem solving ability, and prior experience in the credit space, as well as proven social skills to work effectively with both internal and external partners to drive forward recommendations.

What you'll do

  • Utilize both industry and internal trends to produce insights that influence strategy for loan repayment that directly impact the company bottom-line
  • Own repayment metrics (collections performance, delinquency rates, etc), defining meaningful measurement and building intuitive dashboards
  • Cultivate relationships by collaborating with our Growth, Vendor Management, Product, and Risk teams as well as our third-party vendors to operationalize repayment strategies
  • Maintain a strong understanding of our evolving data warehouse and provide technical mentorship across all of operations
  • Help define the team culture within our growing operations analytics team!

What we look for

  • Passion to redefine the lending and financial industry for the better
  • Preferably 4+ years of proven ability in an analytical role in consumer collections or credit / risk domain
  • Solid understanding of analytical tools (such as SQL, Jupyter Notebook, Python) and experimentation
  • Excellent work ethic - takes ownership beyond own responsibility and handle timelines/results effectively
  • Strong interpersonal skills with the ability to lead cross-functionally and influence both technical and non-technical audiences
  • Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
  • A knack for finding insights in data and driving measurable change based on those insights
  • Enough laziness to find a faster way to do your least favorite tasks!
We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. and Canada (with the exception of Quebec). Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.
Check out our remote-first approach to learn more about the new ways we work.
If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.

At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of my personal information as described therein.

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Affirm is dedicated to building a diverse team and an inclusive culture. We believe that it’s crucial to Affirm’s long-term success to create an environment where all Affirmers feel like they belong and have an equal opportunity to succeed.

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