Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

The Chief of Staff is charged with directly supporting the Chief Commercial Officer (CCO) as well as the Commercial Organization at large. They will be a thought partner to the CCO on all matters, from how to operationalize and prioritize the team, to strategy development and execution. You will help turn ideas and strategy into execution through goal setting exercises, developing and optimizing business reporting mechanisms, leading communications across the senior Commercial Leadership Team.

In this role, you will be the glue to connect all the parts of the Commercial Organization help the CCO look around corners! It’s key this person has the soft skills and judgment to quickly understand the climate and engagement of the organization then be able to build tools, forums, and programs to strengthen and accelerate the team.

What you'll need to succeed

This role requires a strategic problem-solver who is an effective influencer and who has an eye for business! They will need to deeply understand Affirm’s business and rapidly demonstrate impact and value to the organization. The ideal candidate has a combination of strategy, operations, and technology experience, and is able to thrive in a high-growth and fast-paced environment. This is a high visibility role and executive presence and communication skills are essential.

What you’ll do:

  • Directly support the CCO day to day by planning, prioritizing, and executing on critical needs and requirements of the business
  • Support and interact with executive leadership and key partners in supporting the development of business processes, inclusive of long-term goals and objectives and facilitate Commercial Leadership team collaboration
  • Support the planning process for the Commercial team and be a trusted and critical adviser to the CCO and relevant partners during strategy formulation, development, and execution
  • Program manage sophisticated Commercial initiatives and launches (i.e., set process, deadlines, deliverables) end-to-end
  • Develop strong collaborative relationships with key partners across the team and the company.
  • Run team meetings efficiently and effectively, with the skills to connect dots and influence key decisions

What we look for:

  • 8+ years of work experience in management consulting, sales analytics, sales operations, or strategy and operations at a technology company (or similar).
  • BA/BS in a relevant field (Operations Management and Systems Engineering is a plus).
  • Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively (PMP certification is a plus).
  • Practical working experience in growth strategy implementation, strategic planning, sophisticated financial analysis.
  • Demonstrated abilities to ask the right questions and to use sound business judgment when collaborating with a wide range of partners.
  • Effective and mature communicator, able to convey intricate ideas in a clear, concise manner both verbally and in writing; comfortable in business and technical discussions.
  • Experience in building positive relationships and influencing others (incl. executive audiences).
  • Self-starter who thrives and can multitask in fast-paced and often ambiguous environments.
We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. and Canada (with the exception of Quebec). Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.
Please note that visa sponsorship is not available for this position
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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Affirm is dedicated to building a diverse team and an inclusive culture. We believe that it’s crucial to Affirm’s long-term success to create an environment where all Affirmers feel like they belong and have an equal opportunity to succeed.

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