Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We are looking for someone to lead our Organizational Effectiveness efforts (OE), including our Learning & Development, Employee Engagement, and Performance Management functions. 

This highly dynamic role will require you to move from big picture thinking to design to the operational delivery of creative people programs that balance our business needs and the employee experience. You will draw on your deep experience to continuously evaluate our organizational strategy, culture, leadership capabilities, structures, and processes to ensure that we are developing systems that foster high-performance teams here at Affirm.

What You'll Do

  • Support Affirm business priorities, operational goals, values, and culture by leading the design and development of Affirm’s OE programs, including all learning & development programs, performance management processes, and our employee engagement efforts. 
  • Partner closely with key stakeholders across the People, Finance, Legal teams as well as Business leadership to understand their needs, solve business challenges, provide thought leadership, and ensure successful deployment of  key people programs.
  • Counsel and advise leadership and managers by providing technical and strategic expertise.
  • Lead, manage and streamline all elements of our OE programs and roadmap
  • Oversee internal audits, analysis and reporting to ensure that all OE programs are administered in compliance with company policies, maximize workforce productivity/efficiency, and ensure consistent treatment across different demographic groups.
  • Participate in the development of OE communications information to ensure that leaders and employees have the right level of knowledge (including training across key stakeholder groups and employees); ensure communications are well planned and implemented in such a way that the necessary behaviors are supported.
  • Build and develop an OE team that is productive, engaged and thriving in their careers (4+ team members and growing)
  • Participate in the development, implementation, and maintenance of OE tools and systems.
  • Partner closely with Sr. Director, People to whom this position reports.

What We Look For

  • 10+ years leading a high performing team in a high growth environment.
  • Progressive Organizational Effectiveness management with increasing levels of responsibility in identifying, consulting, designing, recommending, and implementing efficient, innovative business solutions.
  • Advanced consulting and relationship management skills, able to quickly gain credibility and influence senior leaders
  • Advanced written and verbal communication and interpersonal skills
  • Deep subject matter expertise, including trends, thought leadership and practical hands-on administration.
  • Proven experience partnering and collaborating well with People, Finance, and Legal executives.
  • Ability to think strategically and creatively through philosophy through execution / operations.
  • Proven ability to grow and develop others to reach their full potential.
  • Excellent business acumen and judgement; strong team orientation with collaborative style; able to maturely handle sensitive and confidential information.


We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. and Canada (with the exception of Quebec). Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.

Please note that visa sponsorship is not available for this position.


If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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Affirm is dedicated to building a diverse team and an inclusive culture. We believe that it’s crucial to Affirm’s long-term success to create an environment where all Affirmers feel like they belong and have an equal opportunity to succeed.

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