Hi, We’re AffiniPay!
AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay’s tech products serve legal, accounting, architectural, engineering and construction firms. AffiniPay has been recognized as one of Inc. 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!
CASEpeer is AffiniPay’s legal practice management solution purpose-built for Personal Injury Law. As an Associate Product Manager, CASEpeer, under a mentor’s guidance, you will lead a mission-driven product team in the definition, delivery, and measurement of product opportunities that create value for our customers and our business.
Our product teams discover and deliver features and products that customers love while driving business growth. We collaborate with UX and Engineering to develop a deep understanding of customer pain-points to build solutions that meet their needs. Product Managers are accountable for outcomes and are empowered to do the right thing for our customers and business in alignment with our overall vision and strategy.
AffiniPay is investing to increase the breadth of our product and accelerate growth. We have an exciting market opportunity and product vision that provides massive developmental opportunities for our product team. We are looking for an Associate Product Manager to learn how to develop and execute a vision and strategy that propels business growth.
What You'll Do:
- Learn best practices on how to lead mission-driven teams in a product focused organization
- Develop and execute, in partnership with UX, on research plans to define problems, test ideas and validate assumptions
- Coordinate & lead prospect & customer interviews, both over the phone and in-person, to deepen personal and organizational understanding of our customers’ needs and desires,test your thinking and explore multiple solutions
- Become proficient in product functionality and understand the product vision, strategy so that you can explain how your team’s work fits in
- Prepare & deliver clear, compelling presentations to customers, colleagues, and superiors on the value, priority, and results of initiatives
- Alongside a mentor, lead 1 mission-driven team and prioritize a problem-focused roadmap and backlog so your team can achieve goals as quickly and efficiently as possible
- Collaborate with customers, design, research, and engineering to craft elegant solutions to customer and business problems
- Collaborate with engineering and quality assurance in the agile delivery process, including owning the scoping and drafting of user stories for new features
- Partner with sales, onboarding, marketing, and support teams to identify ways to make our products better and bring new features to market
- Partner with Product Marketing on messaging, make recommendations on GTM strategies and execute GTM responsibilities when launching new features
- Identify and build metrics to track the success and impact of features
About You:
- Customer-focus: Relentless focus on understanding & delighting our customers
- Strong communication skills: You can clearly communicate with technical and non-technical stakeholders at different altitudes to build organizational alignment around what your team is working on and why
- Bias to action: You are a self-starter who thrives in ambiguity and will take calculated risks to move quickly in the face of uncertainty and a relentless drive to achieve
- Collaborative: You build strong relationships with teammates, customers, and partners to foster a collaborative team environment while maintaining a sense of ownership of product outcomes
- Persistent: Relentless drive to achieve
- Analytical: Use data to inform decision making while maintaining a sense of urgency to deliver value as quickly as possible.
- You have 3+ years of experience working for a payments/SaaS company, or 1 year of experience as a product manager on an agile product team
- A general understanding of the agile software development process with experience working in a highly collaborative environment
- Can articulate typical business and technical concepts
- You have a perspective on what makes sophisticated, easy-to-use software
- You understand how to work with, encourage and inspire Engineers/Developers
- Experience leading and influencing others
Nice to Haves:
- Strong understanding of the intricacies of Personal Injury law and cases
- Prior experience with Personal Injury software products for law firms
Our Story
Founded in 2005, AffiniPay’s mission is to build technology products that helps professionals focus on the work they love. As the leader in the professional payments industry, AffiniPay’s products serve legal, accounting, architectural, engineering and construction firms. Our portfolio of software solutions include MyCase (Legal Practice Management Software), CASEpeer (Practice Management for Personal Injury Firms), Docketwise (Immigration & Case Management Software), Soluno (Legal Accounting), and Woodpecker (Legal Document Automation). Our portfolio of payment solutions include LawPay (Legal), AffiniPay for Associations (Associations), CPACharge (Accounting Professionals), and ClientPay (Architect, Engineer, and Construction). AffiniPay’s products serve over one hundred thousand users, and we are noted as one of the fastest growing tech companies in Austin, Texas. We are constantly looking for talent to join our team to continue playing a key part in unlocking our potential.
Diversity, Equity & Inclusion at AffiniPay
At AffiniPay, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.
Benefits that Benefit You!
As a people first culture, we believe it is important that our teammates are happy, healthy, and productive. In order to best support that, AffiniPay provides award-winning benefits that can make a difference in your life - right now and for the future.
- All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family!
- Have some fur babies? - We offer them insurance too!
- RELAX and enjoy your time away with our flexible paid time off policy!
- We will help you plan for your future - 401K, or RRSP if in Canada, with a company match
- Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
- Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
- Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
- Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
- We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
- D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
- An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some “sweet” surprises for those afternoon pick-me-ups
Security Advisory
Our hiring teams at AffiniPay are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the AffiniPay domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.
