American Farm Bureau Insurance Services, Inc. (AFBIS, Inc.), provider of support and crop insurance services to Farm Bureau insurance companies, is looking for an Agency Account Manager. The territory for this position will primarily be North Dakota, Minnesota and Wisconsin.  This position requires regular regional travel to visit client sites and occasional national travel to industry meetings and conferences. Travel may be up to 50% if you reside in the region and will be greater if you reside outside of the region. 

As a member of our development Training and Marketing team, you will partner with AFBIS teams, AmericanAg™, Farm Bureau® insurance companies, agencies, and their agents in crop insurance sales, marketing, training, and education. This is a key role in developing long term relationships and is an important point of contact to ensure business growth, retention, and client satisfaction in assigned territories.

If you are sales and service minded, with a strong background in crop insurance sales, training, underwriting or agency management, this might be a great opportunity for you. This role offers opportunities for growth and professional development.

The Agency Account Manager will be responsible for:

  • Leading agent training and education (in person and virtual) of federal crop, hail, and private product
  • Assisting in resolving problems and proactively providing value added services to
  • Developing and implementing account service plans highlighting deliverables, issues, and technical training
  • Managing day-to-day agency customer service
  • Leading client onboarding efforts
  • Coaching agents in preparing and executing growth
  • Gathering, analyzing, and providing industry information for the benefit of the agency
  • Demonstrates an understanding of crop insurance and how it ties to agricultural and farming
  • Attending and presenting at agent farmer meetings
  • Assisting in the design/re-design of clients’ crop insurance agency
  • Acting as an ambassador for AFBIS with our clients

What you will bring to this position:

  • Bachelor's degree or equivalent
  • 5+ years’ experience in crop insurance sales, training, underwriting, or agency management
  • Knowledge of agriculture and farm management
  • Strong Leadership, decision-making, and analytical skills
  • Strong organizational and planning skills
  • Ability to effectively communicate verbally and in writing
  • Ability to work independently
  • Able to use Microsoft Office tools
  • Must possess a valid driver license with an acceptable driving record.

AFBIS offers a competitive benefits package that includes medical, dental, vision, life, and disability insurance; company funded cash balance pension and a 401(k) retirement plan; Flexible Spending and Health Savings Accounts; paid holidays, vacation, and sick time; Employee Assistance Program; and other benefits.

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