Immediate Part-time Concierge Position Available

Aegis at Ravenna, 8511 15th Ave. NE, Seattle, WA 98115! 

The Concierge is a caring and compassionate individual who projects a professional image. The Concierge is responsible for: 1) handling the front desk and all its assigned duties; 2) providing excellent customer service; and 3) supporting the smooth operation of the marketing department. 

 Success Factors:

  • Caring and compassionate attitude and the ability to articulate true concern for people
  • Strong communication skills to effectively meet the needs of residents, family members, staff members, and potential customers
  • Professional appearance
  • Commitment to high quality standards and service
  • Strong team and leadership skills
  • Demonstrated problem-solving skills
  • Commitment to continuous improvement
  • Demonstrated interpersonal skills
  • Effective conflict resolution skills
  • Demonstrated passion and Áegis mission orientation
  • Respect confidentiality of residents and staff 

Position Responsibilities:

The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation.

  • Greet visitors to the Community
  • Provide phone assistance
  • Make appointments and assist residents in the Community
  • Maintain the lobby and bistro areas
  • Provide administrative assistance for staff
  • Communicate effectively
  • Practice effective team behavior
  • Demonstrate effective interpersonal relationships
  • Is organized and manages time effectively
  • Build resident and family satisfaction

Job Knowledge, skills and abilities:

  • 1 year or equivalent in customer service industry/healthcare industry (preferred only)
  • Knowledge of computers, internet, and software applications including Word and Excel
  • Skilled in building relationships with residents, staff, and family members
  • Ability to work in cross-functional teams

Research us. Ask around. Find out why we have been awarded "Best Place to Work" numerous times, and why we're a top rated company on Glassdoor.com. This really is a great place to work!

 

 

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