This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. The people of Adyen are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Office Infrastructure Engineer

We are searching for multiple Office Infrastructure Engineers who will use technical skills to support our teams in troubleshooting and solving office infrastructure related challenges. With a hands-on attitude, you are passionate about helping others and contributing to enhanced productivity of our dynamic workforce.

What you’ll do

  • Use technical and soft skills to diagnose and troubleshoot other people’s IT challenges — from set-up and education of new users, to assisting colleagues with questions and optimize processes;
  • Look for new ways to continuously improve our global IT systems and functionalities;
  • Solve hard technical problems and automate manual tasks;
  • Help roll out new Offices and manage Office IT refurbishment flows;
  • Find different hardware or software solutions to improve and scale the office IT experience;
  • Set up office wired and wireless networks;
  • Rollout and be the go-to contact for any Meeting Room / Video Conferencing issues;
  • Work with remote Office Managers, to create a unified IT experience in every office;
  • Update and maintain stock, ordering hardware and communicating with key teams to provide them with IT equipment.

Who you are

  • You are a flexible team player who is responsible, independent and able to make informed decisions;
  • You have advanced previous IT Support experience;
  • You enjoy working with and supporting UNIX like Operating systems. (MacOS or Linux);
  • Previous System Administrator experience, managing user accounts and groups;
  • You are comfortable using the command line and have basic bash knowledge;
  • You have some previous Audio Visual (AV) experience such as with the Enterprise Logitech Hardware or Cestron/Extron systems;
  • You have experience with Apple Hardware Troubleshooting;
  • You have used tools such as Zoom Admin, Google Workspace and Okta SSO;
  • Deep knowledge of Zoom Admin and Zoom Meeting rooms setups;
  • You are a flexible team player who is responsible, independent and able to make informed decisions;
  • Enjoy working with networking and server configuration;
  • Recognize office hardware needs and predict these by managing hardware order flows;
  • You have some background experience rolling out new offices.

Nice to have skills

  • In Depth scripting knowledge such as Bash, Python or PHP;
  • Experience designing/developing API’s allowing us to tie various systems together;
  • Strong knowledge of MacOS / iPadOS device automation & management tools such as Jamf Pro;
  • Deep knowledge of Zoom Admin and Zoom Meeting rooms setups;
  • Extensive experience setting up and configuring UniFi Wireless Networking hardware and IP based CCTV Camera solutions;
  • Previous experience with Canon Multifunctional (MFD) Printers, CUPS and Papercut.

Soft skills

  • Comfortable to make your own decisions;
  • Logical technical thought process (They start solving a problem at the most obvious basic point that could solve the issue. Example don’t jump to replacing a laptop when someone has a broken keyboard);
  • Confident writing precise but effective documentation;
  • Confident with presentation and onboarding new employees;
  • Enjoy task switching regularly, 70% of our workday is completely varied each day.

Our Diversity, Equity and Inclusion commitments

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Even if you don’t meet 100% of the criteria then Adyen encourages you to reconsider and apply. We look forward to your application.

We offer a competitive salary, internal knowledge-sharing events, a global exchange program to other offices, relocation support, and great career opportunities. Become part of an international work environment, and take your career to the next level!



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