This is Adyen

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Speed is the foundation of our company. We think fast. We work fast. We launch fast. We are honest, direct, and try to have some fun too. We’re creating our own path, with a global team driving sustainable growth. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you.

Implementation Manager

Adyen is looking for an Implementation Manager to help our prospective, and existing merchants integrate or enhance existing integrations. This position requires a technical background and a commercial mindset when assisting merchants in designing potential solutions for accepting payments.

What you’ll do

  • Solution Design: Serve as the chief technical consultant for our merchants during their integration with Adyen; ensuring the technical integrity and quality of their integration to ours to a wide variety of merchants in different verticals and technical platforms
  • Project Management: Work closely with the merchant and the various Adyen teams across the world to guarantee a high-quality project delivery
  • Technical Pre-Sales: Assisting the Sales team to propose technical solutions with potential merchants to determine technical requirements and ensuring that all necessary information is collected prior to the integration
  • Consultation: Consult with the merchant on how to optimize payments using the Adyen platform. Key focus areas will be unified commerce (combining online and in-store payments to help merchants create a single view of their customers, optimization of conversion rates, risk management and many more
  • Influence Product Development: Form a key part of feedback loops for the organization, gathering merchant’s feedback, evaluating merchant needs, and communicating these to product and management personnel, building strong relationships internally and externally
  • Based in Singapore, with opportunities to travel across Asia and beyond to assist our merchants and interface with other global offices.

 Who you are

  • Analytical skills: Able to come up with and clearly communicate very pragmatic and practical solutions to immensely complex integration problems
  • Problem Solving: You’ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity
  • Knowledge: Having a good understanding of various areas of IT software to architecture and network, combined with experience with Web APIs and software development internet technologies and knowledge of technical processes (e.g. SQL / HTML / JavaScript / PHP / Java / Scripting). A good understanding of the payments industry will help you excel in this position
  • Communication: You enjoy communicating with people at a variety of levels across different business areas of our merchants, in a concise manner, whilst having a good commercial impact awareness of your conversations
  • Self-Motivated: You are committed and have demonstrated an ability to maintain high levels of productivity with minimal supervision. You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests
  • Language: Fluent in English. Any additional language capabilities are an added bonus.

Who we are

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile and in-store channels. It is the only provider of a modern end-to-end infrastructure, connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. With offices around the world, Adyen serves nine of the 10 largest U.S. internet companies and many worldwide retailers. Customers include Facebook, Uber, L'Oreal, Casper, Bonobos, and Spotify.

 Ready to meet us?

If this role looks like your next challenge, apply by clicking the below link. We can’t wait to meet you!

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