Advantage Behavioral Health is the parent company to Harmony Bay and Victory Bay providing Behavioral Health and Management Services across the United States. Our mission is to provide convenient and affordable behavioral health services while creating an unmatched experience for our clients and staff.
Job Title: Patient Accounts Receivable Coordinator
Base: Advantage Behavioral Health
Direct Supervisor: Administrative Director
Job Purpose Summary:
- To ensure that patients and are properly billed for all services, and that payments are received and processed in a timely manner. Responsible for handling patient billing and balance inquiries and make a timely and appropriate resolution of all assigned accounts.
Responsibilities Include:
- Analyze transaction information to identify refunds, delinquent accounts, and insufficient payments.
- Prepare and disburse patient financial statements
- Review all Past-due accounts and track their payment progress
- Resolve issues with delinquent accounts through contacting and working with the patient.
- Update Patient Account information as needed to ensure accuracy
- Collaborate with the Administrative Director and other RCM Team members to maintain company financial health.
- Effectively manage incoming billing inquiries
- Keep records of interaction in patient charts
- Identify and issue patient credits where needed
Core Competencies:
- Dependability/Accountability
- Excellent Communication Skills
- Flexibility/Adaptability
- Initiative/Self-Determination
- Compliance/Safety Focused
- Excellent Customer Service
- Quality/Integrity
- Teamwork
- Time Management
Job Type: Full-time
Required education: Bachelor’s Degree
Required experience: Prior experience with Accounts Receivable in a professional setting
Proper Knowledge and Skills:
- Excellent written and verbal communication skills
- High attention to detail and organization
- Technical Proficiency
- Critical thinker and problem-solving skills
- Team Player
- Good time-management skills
- Great interpersonal and communication skills
- Prior experience with Accounts Receivable in a professional setting
Physical requirements:
- Must be able to lift 20-50 lbs.
- Occasional to frequent walking, sitting, standing, driving
- Close eye work (computers, typing, reading, writing)
Environmental Factors:
- Communicable diseases
- Hot/cold temperatures
- Environmental conditions may vary
Required licenses or certifications:
- Current CPR Certification
- Narcan Certified
This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
Advantage Behavioral Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
