Advantage Behavioral Health is the parent company to Harmony Bay and Victory Bay providing Behavioral Health and Management Services across the United States. Our mission is to provide convenient and affordable behavioral health services while creating an unmatched experience for our clients and staff.
Victory Bay Recovery Center Job Description
Employee Name: Valentina Gaspari
Job Title: Case Manager
Base: Victory Bay Recovery Center
Direct Supervisor: Assistant Clinical Director
Job Purpose Summary:
- Responsibilities include resource assessment to identify client needs and establish connections/rapport within the community to provide myriad resources and connection to services. Case managers will be responsible for service planning and service plan implementation & coordination, as well as monitoring and follow-up on these services. Case manager is expected to be active in aftercare planning, crisis intervention and third-party requests. Case manager is expected to perform intake and assessment as needed.
Key Performance Indicators Include:
- Documentation of case management services within 48 hours.
- Aftercare Planning coordinated, completed, and documented for every client
- Weekly, biweekly, or monthly client outreach attempts documented for each client on case manager caseload based on needs assessment
- Chart Auditing conducted quarterly (intake & case management) to ensure efficiency of following clinical notation standards. Chart Audit score meets minimum of 3.3 requirement.
Job Responsibilities:
- General Case Management functions supporting client needs.
- Collaborating with Assistant Clinical Director on important collateral needs.
- Run daily huddle meeting to coordinate daily case management needs
- Coordinate/facilitate Third Party records requests.
- Coordinate ancillary services if needed
- Participate in weekly Treatment Team Meetings.
- Assist clients with securing resources.
- Discharge & Aftercare planning.
- Maintain communication with families, patients, and staff.
- Assist clients and families with general billing and insurance questions.
- Perform intake and assessment of new clients as needed
- Complete initial BioPsychoSocial assessment
- Collects and records all information necessary for admission and extended stay review.
- Obtain all applicable consents, financial agreements, and ROIs
- Creation of initial treatment plan
- Back-up Front Desk Receptionist.
Core Competencies:
- Direct Clinical Services
- 3rd Party Management
- Aftercare/Discharge Planning
- Documentation & Charting
- Service Planning & Execution
Clinical Competencies:
- Intake/Orientation
- Assessment
- Treatment/Discharge Planning
- Crisis Intervention
- Counseling
- Consultation
- Case Management
- Client Education
- Referral
- Report and Recordkeeping
Job Type: Full-time
Required education: Associates Degree or college coursework related to this position, Bachelor’s Degree Preferred.
Required experience: 2-4 years’ experience working in a Drug & Alcohol Treatment Facility.
Proper Knowledge and Skills:
- Proper English and grammar, usage and spelling
- Software application related to the field
- General offices principles and practices
- Basic computer knowledge including email etiquette
- Professional phone and customer service demeanor
Physical requirements:
- Must be able to lift 20-50 lbs.
- Occasional to frequent walking, sitting, standing, driving
- Close eye work (computers, typing, reading, writing)
Environmental Factors:
- Communicable diseases
- Hot/cold temperatures
- Environmental conditions may vary
Required licenses or certifications:
- Current CPR Certification
- Narcan Certified
This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned
Advantage Behavioral Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
