About You
- Minimum of 3 years in instructional design within the software or technology sector, demonstrating a track record of creating impactful learning experiences.
- Exceptional writing and editorial abilities, with a knack for distilling complex technical concepts into clear, engaging educational content.
- Strong organizational and time management skills, capable of managing multiple projects with strategic vision and meticulous attention to detail.
- Creativity and innovation in developing educational solutions, with a commitment to driving user engagement and satisfaction.
- Experience in dynamic, fast-paced environments, ideally within a startup setting, with a proven ability to adapt to changing product features and company needs.
- Proficient with advanced video editing software, specifically Adobe Premiere Pro.
- Familiarity with learning management systems, preferably Thought Industries.
- Experience with screen capture tools, notably Snagit, and graphic design tools such as Figma and Canva.
- Experience in recording and editing voiceovers.
- Proficient in using and editing stock images and footage, with a preference for familiarity with Adobe’s stock services, though experience with free sources like Pexels is also valued.
- Experience in using and editing stock background music for videos.
Outcomes
- Design, develop, and deliver engaging and informative online learning courses and materials targeted at adult learners to enhance product proficiency.
- Collaborate with the Customer Experience and Product teams to deeply understand Ada’s platform, ensuring educational content is accurate and reflects current product capabilities and use cases.
- Use feedback, analytics, and product updates to continuously refine educational offerings, ensuring they remain effective and relevant.
- Expand and enhance Ada’s certification program, driving deeper user engagement and expertise.
- Work closely with Customer Experience, Product, and Product Marketing teams to ensure educational strategies are cohesive and comprehensive.
- Monitor key performance indicators for educational content, driving clear, measurable outcomes.
Benefits
- Competitive salary
- Unlimited vacation
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
Perks
- Flexible work schedule
- Remote-first, In-person friendly work environment with WFH budget
The expected salary range for this position is $100,000 to $130,000 CAD. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.
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About Us
Ada is a rapidly growing company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role. We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.
We believe that unchecked biases disproportionately impact the most marginalized people in society—including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities, even if you don’t meet every qualification we listed, because members of marginalized communities are less likely to apply if they don’t meet every qualification. We believe that without you, we cannot progress. At Ada, we don’t stand for tokenism. We stand for representation.
Our values are our fundamental driving forces for decision-making. They are the heart of what we stand for and are critical to our next phase of growth. You can learn more about our values and Ada’s founding story on our Careers page.
Everyone has their own unique talents. Even if you don’t meet 100% of the above qualifications, tell us why you’d be a great fit for this role in your application.
