We’re Ada. We’re an ambitious team based out of Toronto that enables businesses around the world to provide incredible customer service. Our AI-powered platform has automated 16 million+ conversations for companies like Shopify, Telus, Upwork, and Coinbase – and we’re just getting started.

You can learn more about the founding of our company here.Just as the field of machine learning continues to advance, so do we. And it is the passion of our people and dedication to our craft that continues to drive our dramatic growth.

We are inspired every day by the opportunity to pioneer a new industry, and welcome those who want to join us.

About You

  • You are someone who is constantly looking to level-up, and prioritizes learning and personal development.
  • You are curious, proactive and you love to learn.
  • You thrive in a fast-paced environment.
  • You have a minimum of 2 years experience in marketing.


  • Work with cross-functional departments, including sales, marketing, product management to synthesize a compelling message and position for external and internal audiences
  • Become the expert on our market and lead the execution of market research to gain insight into what’s happening now and coming next
  • Get to know our products inside and out to deeply understand how Ada uniquely provides value and addresses customer needs 
  • Own go-to-market planning and execution include developing sales tools, support training & enablement, marketing campaign and event support
  • Learn the competitive landscape and products inside-out so that you can effectively position our products in the market as well as arm customer-facing teams
  • Support enablement efforts that will arm customer-facing teams with the collateral, tools and training they need to increase demand and accelerate pipeline

About Us

  • Ada is a rapidly growing company located at Spadina and Adelaide in Toronto, Canada’s thriving AI ecosystem. We are backed by world-class investors, including Bessemer Venture Partners and Version One.
  • We provide our employees with competitive compensation, great health benefits, and ownership in our company.
  • Our work is rooted in authenticity, courage, empathy, and simplicity. We use these values to create a culture that encourages groundbreaking results, career progression, and community investment.

Ada is an equal opportunity employer. In fact, diversity is what drives our success – it’s at the core of how we hire, communicate, and work. Like our Platform, we are inclusive to all, and combine our diverse backgrounds, skill sets and thinking to build the best experiences for our clients and their customers.

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