We’re Ada. We’re an ambitious team based out of Toronto that enables businesses around the world to provide incredible customer service. Our AI-powered platform has automated 16 million+ conversations for companies like Shopify, Telus, Upwork, and Coinbase – and we’re just getting started. You can learn more about the founding of our company here.

Just as the field of machine learning continues to advance, so do we. And it is the passion of our people and dedication to our craft that continues to drive our dramatic growth.

We are inspired every day by the opportunity to pioneer a new industry, and welcome those who want to join us.

We're looking for someone to join our design team to impact how we communicate our company. This is a massive opportunity to challenge how the value of software is communicated. You'll contribute to the external presence of one of the fastest growing companies in Canada. Our team is small, agile and tight-knit. We're passionate about quality.

About You

  • You respect your craft and want to be the best at everything you do
  • You're not easily satisfied and can't stand disorder and inconsistency
  • You're kind and direct with your feedback
  • You have an interest in artificial intelligence and making human-computer interaction simple (think lan Kay, Steve Jobs, Bret Victor)

You also have some knowledge of: 

  • Video
  • Photography
  • Research
  • Typography
  • Layout
  • Interaction design
  • Illustration
  • Copywriting


  • You will uphold visual design standards, principles and tools that are used across our entire company.
  • You will design artifacts for sales, development, success, product, marketing, and internal operations.

About Us

  • Ada is a rapidly growing company located at Spadina and Adelaide in Toronto, Canada’s thriving AI ecosystem. We are backed by world-class investors, including Bessemer Venture Partners and Version One.
  • We provide our employees with competitive compensation, great health benefits, and ownership in our company.
  • Our work is rooted in kindness, curiosity, authenticity, trust, craft, and agility. We use these values to create a culture that encourages groundbreaking results, career progression, and community investment.

Ada is an equal opportunity employer. In fact, diversity is what drives our success – it’s at the core of how we hire, communicate, and work. Like our Platform, we are inclusive to all, and combine our diverse backgrounds, skill sets and thinking to build the best experiences for our clients and their customers.

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