ACV’s mission is to build and enable the most trusted and efficient digital marketplaces for buying and selling used vehicles with transparency and comprehensive data that was previously unimaginable. We are powered by a combination of the world’s best people and the industry’s best technology. At ACV, we are driven by an entrepreneurial spirit and rewarded with a work environment that enables each Teammate to impact the company from day one.ACV’s network of brands includes ACV Auctions, ACV Transportation and ACV Capital within its Marketplace Products as well as True360 and Data Services.
What you will do:
Partnering with a Territory Manager and a team of Inspectors, conducts inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems.
Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
Help sales team up-sell or cross-sell services and products
Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships.
Travel to & from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform.
Take multiple, overall, and damage photos match them to a vehicle, and download them to the image server utilizing the company issued smart phone.
List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
What you will need:
1 - 3 years of experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background strongly preferred.
Problem solving aptitude to meet challenges with resourcefulness and innovative approaches.
Proven success to work independently with minimal supervision while working in a team environment.
Excellent communicator with the ability to understand customer needs and expectations.
Valid driver’s license and safe driving record required
Reliable transportation to travel to client sites and to and from home office, with up to 80% field-based travel.
Knowledge of system capabilities, knowledge of needed/job-relevant software packages, and web-based applications.
Ability to bend, squat, stoop, or kneel, stand for a prolonged period of time with the ability to lift 30lbs.
Ability to drive a manual & automatic transmission.
Vision abilities required to properly identify small defects around and underneath vehicles.
Ability to work outside in the elements for extended periods of time.
What we will offer:
Comprehensive Benefits offerings for benefits eligible Teammates.
Unique culture that truly values each and every Teammate.
Career Development and Future Growth Opportunities.
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.