What You’ll Be a Part Of: 

ActionIQ is a new kind of customer data platform that lets marketing teams tap directly into central data sources and activate it anywhere in the customer journey. Unlike traditional CDPs, ActionIQ keeps data securely where it lives and makes it easy for marketers to design personalized interactions that unlock revenue across the entire customer lifecycle. We are backed by top-tier VCs Andreessen Horowitz, Sequoia Capital, and March Capital. We partner with enterprise brands such as Albertsons, e.l.f., Dell, The Washington Post and many more to achieve growth through extraordinary customer experiences.

The Team You’ll Join:

We're seeking a Product Design Lead to spearhead design thinking and maintain our design systems library. As a senior member, you'll report into our VP, Design and leverage your expertise in visual and experience design to solve complex problems and create innovative products. You'll shape the AIQ product vision, playing a pivotal role in scaling and innovating our core offering.

One year from now you will have:

  • Extensive understanding of what our platform does and how it works
  • Claimed ownership in responsibilities of product designer
  • Maintained our design systems and UI pattern library and have built a partnership with Engineering in building out the StoryBook 
  • Collaborated with colleagues in design, product, engineering, and professional services, to expand our customer data platform to support our clients’ digital marketing strategies
  • Contributed to the ongoing rollout of new features and pages in the product roadmap 
  • Helped to define new processes for product and user experience design as we scale and grow

How You’ll Contribute:

  • Maintain design systems and UI pattern library for the product design team and work closely with Front End to align the StoryBook UI components
  • Employ Design Thinking process while collaborating with cross-functional teams (product managers, engineers, data science, professional services) for optimal deployment 
  • Partner with the Technical Writer to streamline UX copy and content, ensuring user comprehension is effortless
  • Gather stakeholders and facilitate whiteboard sessions to sketch user flows and wireframes
  • Put together clickable prototypes to guide non-designers of the user experience
  • Deliver and present a comprehensive, detailed spec walkthrough to Engineers
  • Plan, recruit, and conduct user research
  • Apply quantitative and qualitative data to driver user research or optimize for intuitive user experience


What You Bring: 

  • Expert knowledge in Figma
  • Familiarity in Storybook and Chromatic or similar tools
  • Understanding of all stages of design thinking such as discovery, define, design, and delivery
  • Highly collaborative with a curious mindset to constantly seek feedback and perspective from others when working with cross functional teams
  • Ability to multitask in various scale of projects from simple UI feature reiteration, to designing of a data-heavy dashboard pages
  • Possess a strong understanding of data driven, marketing, or SaaS platforms
  • Excellent communication skills with the ability to listen, articulate, and advocate designs

Background:

  • University Degree in Design, HCI, Interaction or similar area, or a portfolio to demonstrate the equivalent experience
  • 5+ years of product design experience
  • Experience in B2B platform/software company is a must

Note: You must have an online portfolio demonstrating your work experience

Compensation:  

  • Our compensation package includes base salary, stock options, and the great benefits shown below.
    • The salary range for this role is:  $145,000 - $165,000

Benefits & Perks Preview: 

  • Stay Happy and Healthy: Enjoy leading Medical, Dental and Vision benefits, 401k, FSA, Commuter Benefits, Gym Reimbursement, flexible PTO and 12-weeks paid parental leave
  • Accelerate Your Career: Opportunities to explore, enhance, and expand your skill set through conferences, workshops, and access to Udemy learning courses.
  • Enjoy the View: We have a beautiful office in NYC right on Madison Square Park, and local employees come into the office on a hybrid schedule, three days a week (M, W, Th) #LI-Hybrid. Office perks include catered lunches, a stocked kitchen with beverages and snacks, and monthly social hours.
  • Join a Community: Work with a fun, inclusive, and smart team of people as we build a New York City based enterprise software company.
  • For additional information about all of our benefit offerings, check out our Careers page. 

Learn from your future colleagues: 

Your Interview Journey:

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunities for all applicants and want to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.

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ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunities for all applicants and want to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.

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