Associate Demo Engineer (1143)

Pune, India

About The Company

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.

 

Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, named one of the Best Places to Work in India by Great Place to Work. We are Acquia. We are building for the future and we want you to be a part of it!

About Your Team

Demo Team is the R&D, Operations & Technical Enablement function of Presales.

We provide Solution Engineers the right tools, training and support to deliver competition-crushing, deal-winning demos while minimizing toil and maximizing velocity. We stock the supplies, build the bridges, destroy the obstacles, and ensure clear paths and safe passage for our SEs every time they get in front of a customer to demo.

Our team not only develops, maintains and enhances core demo assets and infrastructure, but serves as an innovation center as well where new ideas and prototypes help shape the direction of new products and solutions.

As a member of the Demo Team, you’ll work cross functionally in a dynamic environment with other Demo Team members in the US, and Acquians around the world. You’ll have the opportunity to provide critical support in the closure of new business and influence the roadmap of one of the fastest growing tech companies around.

We’re on a mission to expand Demo Team in Pune with the very best individuals and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity.

The Opportunity

Demo Engineers specialise in designing and implementing solutions for demo scenarios. We are the developers who make the technically challenging possible using our extensive product, platform, and technology expertise. Demo Engineers are responsible for building acquired expertise on all Acquia products and leverage their technical and interpersonal skills to effectively manage the demo builds, in collaboration with Solution Engineers, for our customers.

We are looking for an Associate Demo Engineer to support, enhance and build new Demo assets and tooling. This is your chance to join a growing regional Demo team that makes a direct impact on the day to day happiness and effectiveness of our Sales Engineers, provides innovation and critical feedback to our Product teams, and ultimately drives the overall growth of our company.

 

In this role, we need someone who

  • Will help operate, maintain and improve our Demo assets environments, including monitoring, patching, regular releases, and documentation
  • Will help build end-to-end Drupal Cloud and Marketing Cloud demos that cross multiple solutions and platforms, both Acquia and 3rd party
  • Will help build, create & maintain related demo enablement assets - scripts, videos, how-tos
  • Is an excellent communicator, written and verbal, in person and remote
  • Has a passion for learning and a well-developed sense of curiosity and exploration
  • Collaborates with Demo Team leaders and other cross functional groups in North America and Europe during US ET hours
  • Understands technology-agnostic end to end software development, operations & maintenance best practices
  • Participates in cross-functional coordination, planning, and reviews with leads from other teams

Required Skills

  • Bachelors degree required in Computer Science, Software Engineering, Business, Equivalent Experience
  • 1+ years of experience in software development (Javascript, PHP, Git)
  • 1+ years of experience in requirement analysis and technical documentation
  • Ability to understand business drivers and solution differentiators and translate those into  demo features
  • Demonstrated desire for continuous learning, willingness to step outside your comfort zone
  • Experience in communicating with users, non-technical teams, and product management to understand requirements, describe software product features, and technical designs
  • Strong verbal and written communication skills, organizational and time management skills
  • Willingness to work in US ET hours
  • Willingness to share your ideas, give feedback and propose creative solutions to with your peers and leaders

Extra Credit

  • Presales or sales experience (as a Solution Engineer, Sales Engineer, Demo Engineer, Account Executive, BDR, Account Manager, Solutions Architect or Solutions Consultant)
  • Experience with Agile development methodologies
  • Technical Documentation and Business Process Management experience
  • Cloud Ops and hosting experience (e.g., Amazon Web Services)
  • Experience with modern Javascript development and frameworks such as Svelte, React, and Storybook 
  • Experience on Drupal or any other CMS
  • API and IPaaS experience (Mulesoft, Zapier, Tray, Workato, n8n, Integromat)
  • Experience with Marketing Technology such as Google Tag Manager, Web Personalization, Marketing Automation Platforms (MAP) or Customer Data Platforms (CDP)

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Acquia are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.