Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the U.S., we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.
A Program Manager is a member of the Professional Services delivery team that builds and maintains applications on the Acquia Platform on behalf of customers and partners. A Program Manager is responsible for understanding and working within the customer’s business environment to deliver projects according to Acquia’s methodology.
Deliver successful projects within a customer’s business environment
Create a productive project culture
Transform chaos into clarity
Create and respond to change in a way that enables customers to meet or exceed their goals
Responsible for Acquia and customer stakeholder management
Create positive one-on-one relationships within the team
Communicate new business opportunities to the Acquia Account Management team and support new business activities within an existing customer
Work with PS Ops to ensure projects are properly resourced
Accountable for continuous improvement of the program management discipline in Acquia’s Professional Services
Key skills and attributes:
Experience in program management or similar role within a digital/IT organization
Direct experience in a consulting role
Superior understanding of content management systems; Drupal strongly preferred
Listen and probe to understand, diagnose and understand what matters most to others; value the input and insights of others.
Adopt a team approach, acknowledging and appreciating efforts, contributions and compromises; recognize the common purpose of the team and respect team decisions.
Listen carefully to provided information and ask clarifying questions. Actively listen as a learner rather than a passive recipient of information.
Excellent written and verbal communication skills
Project Management, Program Management, and/or SCRUM certification
Ability to travel, as necessary
Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.