Being Part of The Business Process Management Team
The Regional Business Process Team is responsible for the Core business process functions of aCommerce responsible for improving and setting up process governance and serving users across Business Units.
Being part of our team means that you will be trusted to deliver. You are expected to work independently and under minimal supervision. But of course, teamwork is a must! Being part of the Regional Business Process Team requires leadership, collaboration, and accountability with the other business units to ensure that the business process initiatives, compliance, governance, improvements and systems are running smoothly, efficiently and effectively.
Creativity is a plus as we do not want to limit ourselves with thinking within the box!
Lastly, we are a team of diverse individuals of different professional backgrounds – we respect one another regardless of our gender preferences, nationalities, beliefs, religions and associations. We embrace diversity and inclusion.
Position Overview
We’re looking for a sr. manager, who leads a team of business process PM and digitalization specialists in the field of Opportunity to Cash and neighboring processes. The team initiates and manages process improvements and digital solution initiatives using the latest technologies, i.e. artificial intelligence, robotic process automation, business process management solutions.
Reporting to Regional Head of Business Process Management, you will set the direction and take the lead in process improvement project from identifying the value stream until implementation with the aim to increase efficiency and reduce cost. To succeed in the job, you will need to have initiative spirit, able to work independently, have great leadership and communication skill.
Key Responsibilities
- The scope of the role is regional and spans across all functions include finance/accounting, Supply Chain, Customer Services, IT, and Process Automation
- Lead delivery of automation initiatives for Opportunity-to-Cash, Supply Chain, Store operations, Marketing; manage program deliverables while maintaining adherence to governance and change management process
- Assess the opportunities to add efficiency and the budget required and ROI of various solutions.
- Plan and manage project to ensure the deliverable are achieved by target timeline and within the budget
- Drive innovation and evaluate new tools/application.
- Review areas for improvement and make appropriate recommendations including business process change, system configuration change,
- Ensuring upstream and downstream processes and impacts are addressed
- Document current processes, identify opportunities for simplification and standardization
- Lead end-to-end business process review meetings and workshops
- Manage workflow release management and operation support
Desired Skills and Experience
- Bachelor's or Master’s degree in a relevant area; e commerce, Process Improvement, Finance/Accounting or Business process engineering
- At least 7 years of experience in one of the above-mentioned fields, with specific experience of implementing business processes and systems across multiple departments and with a track record to deliver projects
- Ability to project manage key projects with tight deadlines
- Force the pace of decision-making with imperfect information
- Ability to establish and maintain strong relationships with project stakeholders including senior management
- Previous experience with BPM/BPI workflow or software
- Understanding of accounting process flow, including AR/AP GL is highly advantageous
- Capability to effectively manage deadlines/time, prioritization, in a fast-paced environment
- Ability to self-direct and accomplish objectives as part of larger project teams.
About aCommerce
aCommerce is the largest brand ecommerce enabler in Southeast Asia, delivering retail solutions for global brands such as L’Oréal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centers in Singapore, Thailand, Indonesia and the Philippines.
The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
aCommerce DNA
Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.
Customers above all: The customer is at the heart of everything we do. Their success is our success.
- Lead by example: Earn respect through hard work and perseverance, not seniority.
- Solve problems: A “can do” attitude solves a multitude of problems.
- Lean on your teammates: Replace “I” with “we”. Collaboration will take you a long way.
- Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.
The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.
