Job Descriptions:
• Monitors and maintains accurate customer accounts receivable records for HCP and HCE.
• Preparation of Statement of Accounts for HCP and HCE Customers and ensures timely distribution.
• Conducts follow-up and coordination with the CSR on the outstanding balances of HCP and HCE customers.
• Recording and posting of payment generated from reports from different payment gateways or channels which includes but not limited to PayMongo, 2C2P, Direct Deposit, Bank Transfer, and or Check issuance.
• Assist in updating HCP and HCE Account monitoring and tracker.
• Follow-ups and coordination with the Treasury Team to ensure that the checks issued by the customers are timely deposited and gives feedback on status such as returned or bounced check.
• Issuance of Dunning Letters to Past Due or Delinquent accounts and Notice of Dishonored Check applying the BP 22 or the Anti-Bouncing Law of Philippines.
• Checking of the submitted documents for the B2B accreditation process and ensure that all data required are fully accomplished.
• Make collection calls and perform follow-up activities for customer accounts receivable payments.
• Safeguard customer accounts receivable data and ensure the accuracy of records.
• Respond to and resolve customer inquiries regarding accounts receivable issues.
• Provide customer accounts receivable support by monitoring and reconciling customer accounts.
• Assist the AR Manager in the preparation of the Weekly Collection and AR Aging Report for HCE and HCP accounts.
• Close coordination with other departments like Customer Service, Supply Chain Management Group, Key Accounts Management).
• Aid in developing and modifying AR policy and procedures.
Requirements and Skills
• Bachelor’s degree in Business, Accounting, Finance, or related field.
• Proficiency in Microsoft Office and Accounting Software.
• Excellent organizational, problem-solving, and time-management skills.
• Strong written and verbal communication skills.
• Detail-oriented and ability to multitask.
• Proactive and possess a good interpersonal relation and service minded.
• Able to work under pressure and to keep deadlines.
• Bachelor’s degree in Business, Accounting, Finance, or related field.
• Proficiency in Microsoft Office and Accounting Software.
• Excellent organizational, problem-solving, and time-management skills.
• Strong written and verbal communication skills.
• Detail-oriented and ability to multitask.
• Proactive and possess a good interpersonal relation and service minded.
• Able to work under pressure and to keep deadlines.