Job Descriptions:

Monitors and maintains accurate customer accounts receivable records for HCP and HCE.
Preparation of Statement of Accounts for HCP and HCE Customers and ensures timely distribution.
Conducts follow-up and coordination with the CSR on the outstanding balances of HCP and HCE customers.
Recording and posting of payment generated from reports from different payment gateways or channels which includes but not limited to PayMongo, 2C2P, Direct Deposit, Bank Transfer, and or Check issuance.
Assist in updating HCP and HCE Account monitoring and tracker.
Follow-ups and coordination with the Treasury Team to ensure that the checks issued by the customers are timely deposited and gives feedback on status such as returned or bounced check.
Issuance of Dunning Letters to Past Due or Delinquent accounts and Notice of Dishonored Check applying the BP 22 or the Anti-Bouncing Law of Philippines.
Checking of the submitted documents for the B2B accreditation process and ensure that all data required are fully accomplished.
Make collection calls and perform follow-up activities for customer accounts receivable payments.
Safeguard customer accounts receivable data and ensure the accuracy of records.
Respond to and resolve customer inquiries regarding accounts receivable issues.
Provide customer accounts receivable support by monitoring and reconciling customer accounts.
Assist the AR Manager in the preparation of the Weekly Collection and AR Aging Report for HCE and HCP accounts.
Close coordination with other departments like Customer Service, Supply Chain Management Group, Key Accounts Management).
Aid in developing and modifying AR policy and procedures.
 
Requirements and Skills

Bachelor’s degree in Business, Accounting, Finance, or related field.
Proficiency in Microsoft Office and Accounting Software.
Excellent organizational, problem-solving, and time-management skills.
Strong written and verbal communication skills.
Detail-oriented and ability to multitask.
Proactive and possess a good interpersonal relation and service minded.
Able to work under pressure and to keep deadlines.

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