ABOUT THE JOB

The ACLU seeks a full-time position of Product Design Manager in the Product and Technology Department of the ACLU’s National office in New York, NY.

The ACLU’s Product & Technology team partners with departments across the ACLU in order to build and maintain innovative, robust and secure digital products and technical systems that accelerate the ACLU’s mission as our nationwide guardian of rights and liberties. We are a team of engineers, designers, product managers and administrators who take pride in creating technical solutions that help raise money, get our message out in the world, mobilize our supporters and manage our data with integrity.

Reporting to the Head of Product, the Product Design Manager is a player-coach that works with the design team to create digital experiences that educate, inform, and inspire ACLU audiences to engage with and support the ACLU. The Product Design Manager is a highly proficient and autonomous design leader with a consistent positive impact on their team and domain, and they will be responsible for improving both upskilling staff and systems, raising the bar for audience experiences and supporter journeys, maintaining a design system that reinforces trust, transparency, and accessibility across all digital touchpoints.

RESPONSIBILITIES

Manage a small team of designers, leading the team on design quality and skill development
Partners with Product & Technology leaders and ACLU stakeholders to understand goals and requirements through a user-centric mindset, advocating for cohesive, quality supporter experiences
Responsible for leading large or especially complex projects. They should be comfortable working on any part of the end-to-end design lifecycle, including research, a wide range of solution explorations, solution validation, and prototyping
Support product designers through all parts of the design process, providing actionable feedback and collaboration on user interfaces through wireframes, mockups, and prototypes, information architecture and user flows, with special consideration for designing efficiently and at scale
Models and coaches strong product decision-making through wide-ranging solution exploration and strong rationale aligned to strong hypotheses, user psychology, or existing data
Leads workshops or contributes to product discussions to help build consensus on strategy and feature decisions
Invests in design skill growth across the design team and serves as an advocate on design thinking across the Product & Technology team and the ACLU, broadly
Supports designers in extending visual brand guidelines to standardized components and new interactive experiences on web and mobile and integrating these patterns into a design system
Works effectively with colleagues, demonstrating familiarity with decision-making frameworks and conflict resolution tactics

In addition to:

Engage in special projects and other duties as assigned
Center principles of equity, inclusion, and belonging in all work, embedding the values in program development, policy application, and organizational practices and processes
Commitment to the mission of the ACLU
Demonstrate a commitment to diversity within the office using a personal approach that values all individuals and respects differences in regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability and socio-economic circumstance
Commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts

EXPERIENCE & QUALIFICATIONS

Deep experience designing products and experiences end-to-end, with a strong foundation information architecture, UX design, and visual design
Experience building and maintaining design systems and style guides
Strategic problem-solving skills and the capacity to distill complex information into meaningful concepts, ideas, and designs
Experience leading other designers, giving and accepting constructive criticism
Comfortable presenting work to stakeholders and building consensus with product team members
Strong familiarity with Figma, including components, libraries, and plugins
Deep understanding of responsive web design, web standards, accessibility best practices
A positive attitude, open and adaptable, and passionate about good user experience

COMPENSATION

The annual salary for this position is $168,683 (Level D). This salary is reflective of a position based in New York, NY. This salary will be subject to a locality adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Note that most of the salaries listed on our job postings reflect New York, NY salaries, where our National offices are headquartered.

ABOUT THE ACLU

The ACLU dares to create a more perfect union – beyond one person, party, or side. Our mission is to realize this promise of the United States Constitution for all and expand the reach of its guarantees.

For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people from government abuse and overreach.

Equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.

The ACLU is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. Black people, Indigenous people, people of color; lesbian, gay, bisexual, transgender, queer, and intersex people; women; people with disabilities, protected veterans, and formerly incarcerated individuals are all strongly encouraged to apply.

The ACLU makes every effort to assure that its recruitment and employment provide all qualified persons, including persons with disabilities, with full opportunities for employment in all positions.

The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.

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