ABOUT THE JOB

The ACLU seeks a full-time position of Associate Director, Internal Operations in the National Political Advocacy Department of the ACLU’s National office in New York, NY or Washington, D.C. 

The National Political Advocacy Department (NPAD) works to strengthen the efforts of the ACLU at the federal, state, and local levels of government. The department harnesses the political power that comes from having more than eight million members and supporters, as well as affiliates in every state. Through grassroots organizing, lobbying and policy work, and issue campaigns, the ACLU seeks to achieve change as profound in the legislative, administrative and electoral arenas as it has accomplished through the courts. 

Reporting to the National Political Director (NPD), the Associate Director of Internal Operations is responsible for ensuring the smooth functioning of the department and acts as a liaison with other departments on all operational matters. The Associate Director of Internal Operations will implement processes and practices to streamline and advance the operational infrastructure of the department. This includes formulating strategy for the smooth functioning of the department, managing a positive culture that emphasizes collaboration, leadership, inclusion, and accountability, and trouble-shooting as needed.  The position is also an ambassador to ACLU staff who successfully communicates the vision of the Department to the rest of the organization.   

RESPONSIBILITIES

Internal Operations 

  • Manage day-to-day operations of the department.  Oversee and develop operational systems, processes, and infrastructure with an eye towards continual process improvement.  
  • In coordination with the National Political Director, Deputy Political Directors, and Chief Political Advisor, manage and oversee the work of department assistants as it relates to  systems, technology, and operational practices to ensure consistency and best practices.
  • Oversee management of a resource library for use by department staff, national staff, and affiliates
  • Chief liaison with the national Finance, IT, Human Resources, Business Operations, and Analytics on all matters related to internal operations
  • Chief liaison with the Chief Privacy Officer to oversee processes that meet our privacy and security policies and needs of the Department 
  • Chief liaison to represent the department’s interests with national working groups addressing data privacy, digital tools, and analytics issues 
  • In consultation with NPAD leadership, oversee agendas for staff meetings and department retreats
  • Promote strong internal communications practices between the National Political Department, national departments, and ACLU affiliates
  • Collaborate with other operational staff in the national office to align systems, share information, and adopt best practices
  • Take on special projects that support the smooth functioning of the department as needed

Personnel and Culture 

  • Oversee comprehensive onboarding program for new staff, ensuring orientation to their role, the department, national office, and affiliates
  • Provide training to new staff about key national policies related to human resources
  • Facilitate department hiring, ensuring job descriptions and postings adhere to HR criteria, form hiring teams, utilize Greenhouse, and provide quality communications to applicants
  • Promote staff vacancies within the national office and affiliates
  • Lead department-wide professional development efforts, ensuring equitable and relevant growth opportunities for staff
  • Leverage best practice resources on leadership and management advanced by the Human Resources Department
  • Facilitate use of department standards for employee evaluations, ensuring consistent application of those standards for all department employees
  • Organize and support department and organization-wide training programs for use of tech and operations infrastructure in the national office
  • Organize and support project-management training for department staff
  • Oversee training and practices that support high-performing teams

Strategic Planning 

  • Provide assistance to the department divisions for their strategic planning processes, ensuring consistent approaches and aligned timelines with the national budget process. Work closely with the Chief Political Advisor who oversees the effort
  • Work to align the department and division priorities with the Affiliate Support and Nationwide Initiative’s multi-state initiatives such as the Southern Collective

Department Budget 

  • Support leadership in the annual budget process, monitor budget to actual spending throughout the year, appraise Director of budget variances, and prepare materials and analysis for mid-year and end-of-the-year budget reviews
  • Oversee cost management of vendor contracts, conducting regular cost assessments and ROI evaluations
  • Oversee cost management of polling and media ad buys, ensuring coordination among division teams and with the Communications Department
  • Oversee management of c4 grants to affiliates, ensuring department staff are trained to use the FLUXX grants management system and grant-making is well coordinated with Affiliate Support and Nationwide Initiatives
  • Actively contribute to a welcoming and inclusive culture in the department
  • Engage in special projects and other duties as assigned 
  • Center principles of equity, inclusion, and belonging in all work, embedding the values in program development, policy application, and organizational practices and processes  
  • Demonstrate a commitment to the mission of the ACLU  
  • Demonstrate a commitment to diversity within the office using a personal approach that values all individuals and respects differences in regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability and socio-economic circumstance  
  • Demonstrate a commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts   

EXPERIENCE & QUALIFICATIONS

  • Minimum of 7 years of experience in organizational management, including human resources, with demonstrated leadership skills and experience managing teams highly preferred
  • Bachelor’s degree or specialized training in organizational management preferred
  • Experience managing budgets 
  • Experience with strategic planning and using project management tools to execute projects that involve many stakeholders
  • Expertise in training and coaching others to achieve success and demonstrated strong problem-solving skills
  • Strong verbal, written and interpersonal communications skills that can be applied to ensuring strong communication within a department that builds collaboration and trust
  • Experience developing resources to facilitate knowledge sharing and use of best practices
  • Detail-oriented mindset with strong follow-through, ability to meet tight deadlines and manage resources effectively
  • Significant experience in leading department operations 
  • Demonstrated leadership abilities in managing across differences 
  • Ability to innovate in systems and technologies and inspire adoption of project management and other tools that facilitate collaboration 
  • Commitment to the mission of the ACLU  

COMPENSATION

The annual salary for this position is $143,943 (Level E). This salary is reflective of a position based in New York, NY. This salary will be subject to a locality adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Note that most of the salaries listed on our job postings reflect New York, NY salaries, where our National offices are headquartered.

ABOUT THE ACLU

The ACLU dares to create a more perfect union – beyond one person, party, or side. Our mission is to realize this promise of the United States Constitution for all and expand the reach of its guarantees.

For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people from government abuse and overreach.

Equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.

The ACLU is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. Black people, Indigenous people, people of color; lesbian, gay, bisexual, transgender, queer, and intersex people; women; people with disabilities, protected veterans, and formerly incarcerated individuals are all strongly encouraged to apply.

The ACLU makes every effort to assure that its recruitment and employment provide all qualified persons, including persons with disabilities, with full opportunities for employment in all positions.

The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.

 

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