COMPANY
AccuWeather, recognized and documented as the most accurate source of weather forecasts and warnings in the world, has saved tens of thousands of lives, prevented hundreds of thousands of injuries and tens of billions of dollars in property damage. With global headquarters in State College, PA, and other offices around the world, AccuWeather serves more than 1.5 billion people daily to help them plan their lives and get more out of their day through innovative digital media properties, such as AccuWeather.com and mobile, as well as AccuWeather for Business (AFB), radio, television, newspapers, and the 24/7 AccuWeather Network.
Additionally, AccuWeather produces and distributes news, weather content, and video for more than 180,000 third-party websites. Among AccuWeather’s many innovative and award-winning features free to the public are MinuteCast® Minute by Minute™ forecasts with Superior Accuracy™. Further, AccuWeather serves more than half of Fortune 500 companies and thousands of businesses globally.
SUMMARY OF ROLE
AccuWeather is looking for an experienced technology leader to guide internal operations and strategy centered around Corporate IT functions. This candidate, reporting to the Office of the COO, should have demonstrated experience in running high-performing teams across various technologies in the support of business initiatives. The successful candidate must be able to set objectives and strategies for the IT function, including selecting and implementing all appropriate technologies needed to streamline internal operations to optimize efficiencies and provide strategic benefits.
RESPONSIBILITIES
- Recruits, interviews, and hires team members in various IT roles
- Oversees Network Operations Center (NOC) and user support (including remote and executive) by establishing internal SLAs and leveraging internal case/ticket management systems
- Manage team who supports cellular phones, service plans, and hotspots
- Manage team who provides hardware and software support to various 24x7 operational teams
- Supports the finance and sales teams leveraging Microsoft Dynamics 365
- Networking (including wireless access points, data lines, and phone systems)
- Corporate email management, including end user support and SPAM mitigation
- Communication and collaboration software and systems (i.e., Microsoft Teams, Slack, Zoom, etc.)
- Responsible for device management (laptops/desktops/tablets/phones/printers), security, patching, budgeting, inventory & disposal
- Oversees internal corporate software licensing including budget preparation and annual true-ups
- HRIS System Management including performance management and training tools
- Security Compliance including:
- Litigation holds and backups
- Retention and destruction policies and enforcement
- End user security/system patching, updates
- MFA configuration and enforcement
- Active Directory/Identity Management, including RBAC management for enterprise apps
- Process automation including onboarding/offboarding of team members
- File-serving solutions (i.e., Dropbox, OneDrive, Google Drive)
- Billing and payment systems
- Prepares and implements corporate IT budget
- Be able to analyze costs, value, and risks for Information technology to advise management and risk management and/or mitigation actions
- Collaborate with the IT Operations and Security teams to ensure all new systems adhere to the internal standards for Security and Performance before deploying to production
QUALIFICATIONS:
- Bachelor’s or master’s degree in Computer Science, Information Technology, Business Administration, or equivalent training and experience required
- 10+ years of experience in IT management
- Experience working with Microsoft Dynamics and Office 365
- Proven experience in implementing automation solutions across an enterprise
- Proven experience in leading cross-functional teams
- Displays a prominent level of critical thinking and analysis in bringing successful resolution to high-impact, complex, and inter-departmental challenges
- Ability to make prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes
- Self-driven; strong problem-solving skills; adaptable, proactive, and willing to take ownership
- Strong verbal and written communication skills; excellent collaboration, reporting, and analytical skills
More About AccuWeather
AccuWeather's innovation-first promise has led to the development of many award-winning and propriety features that are available free to the public, including AccuWeather MinuteCast® Minute by Minute™ forecasts with Superior Accuracy ™, the exclusive AccuWeather RealFeel® Temperature, and AccuWeather RealImpact™ Scale for Hurricanes, among many other revolutionary products for the greater safety, convenience and comfort of our users. Further, AccuWeather serves more than half of the Fortune 500 and thousands of other businesses in the U.S. and globally.
Dr. Joel N. Myers, Founder and Chief Executive Officer, established AccuWeather in 1962 and is considered the “father of modern commercial meteorology.” Dr. Myers, a leading creative thinker and visionary, has been named “the most accurate man in weather” by The New York Times and one of the top entrepreneurs in American history by Entrepreneur’s Encyclopedia of Entrepreneurs.
Commitment to Diversity & Inclusion
AccuWeather is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to equal employment opportunity to all applicants and existing employees and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEO is the Law poster here and its supplement here. The pay transparency policy is available here.
AccuWeather is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to human.resources@accuweather.com and let us know the nature of your request and your contact information.