ABOUT ACCRUENT
At Accruent (a subsidiary or affiliate of Fortive Coporation), we strive to be on the cutting edge of the software world, providing purpose-built intelligent solutions that raise customer expectations, shift paradigms and transform the way businesses operate and achieve success.
We aim to provide the same transformational growth for our 1,000+ employees which includes a vibrant office culture in major cities like Austin, London, and Amsterdam – and 10,000 customers in more than 150 countries – we know you’ll gain new experiences along the way. In our continued effort to help our teams Grow Without Limits, we provide all employees with the resources, coaching and support they need to reach new heights and experience true professional and personal development – and we do this because we believe it will help us grow as a global company in return.
Every person can bring something incredible to the table, and we can always achieve more together. So, if you are courageous, adaptable, collaborative and interested in becoming the best you, we encourage you to join us for the ride – even if you don’t believe you have the exact experience to fill a particular role.
Explore the path. Join Accruent.
Accruent is an Equal Opportunity, Affirmative Action employer. We believe diversity of perspectives and experiences guarantee a differentiated work environment, based on respect and valuing differences. All people whom apply for our opportunities are considered without distinction.
ABOUT FORTIVE
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
How you'll make a difference
- Works closely with Manager, Director and other team Managers to determine what is required to manage the team and oversee client projects
- Work with Financial Force to manager users, monitor metrics, update data, and report
- Assist with reviewing bookings/resource usage and constraints
- Anticipate demand and assign Consultants to projects and billable work to maintain utilization
- Assist with hiring, training, and mentoring of resources to ensure resource pool is available, trained and assimilated into the team and their job responsibilities
- Manage a team of solution Consultants; Responsible for their development, growth and regular feedback and performance reviews
- Enable efficient and qualitative proposals for customers, by ensuring appropriate needs definition, analyzing customers objectives and expectations
- Provide management support for client escalations to drive issue resolution
- Ensure team is aligned to the overall Services and company strategic objectives
- Collaborate with other Accruent departments such as Support and Customer Success to create companywide best practices and global capabilities
- Lead the team to meet or exceed all Professional Service performance metrics and project deliverables
- Serve as a client advocate and advance services that build long term relationships between the Company, its partners, and its customers.
You'll stand out if you
- Have management experience with proven leadership skills
- Have an experience with client relationship building and escalations
- Have an experience working at multiple client accounts to gain experience handling different types of clients; Strong client facing abilities with the ability to handle issues
- Have strong English Communication Skills.
Preferred skills/experience (when necessary)
- Ability to travel up to 20% domestically and internationally.
Benefits
- Competitive salary package
- Annual Bonus
- Meal Vouchers - Ticket Refeição
- Life Insurance
- Health and Dental Plan - extended to your partner and children without any discount.
- Mentorship and Leadership Program
Data Protection Policy
The data entered in the selection process form is confidential and stored in a secure environment. We take appropriate technical and administrative measures to protect your data.
