Learning Administrator

Company Overview

There’s a better way to work in finance—and more specifically, a better way to unlock value potential in private equity-backed portfolio companies. Working at the intersection of sponsors and management teams across every stage of the investment lifecycle, our team provides hands-on, execution-oriented support to elevate the office of the CFO.

So, what does it mean to work at Accordion? It means joining 1,000+ finance & technology experts in a high-growth, agile, and entrepreneurial environment while changing the way portfolio companies drive value. It also means making your mark on Accordion’s future—by embracing a culture rooted in collaboration and a firm-wide commitment to building something great, together.

Accordion is headquartered in New York City with 10 offices around the globe. Join us!

Talent Development

Through our pillars of Learning, Performance Management and Career Development the Talent Development team prepares Accordionites to deliver high-quality work, promote individual and team development and lead in the market. We sit within the People team and work in close collaboration with the HR Business Partners, Resource Management, Recruiting, and People Operations to bring valuable support to our eight practice areas. We partner closely with our stakeholders to accelerate value through our expertise in Talent Development.

This position would ideally be located in our New York office but could be based in any of our US office locations. This is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location. Note that this role may require some domestic travel to support in-person learning events at offices across the country. Travel is not expected to exceed 30%.

What You’ll Do:

We are seeking a detail-oriented and proactive Learning Administrator to join our Talent Development team. The Learning Administrator will play a crucial role in supporting the firm’s learning initiatives across all practices and business operations areas, ensuring the seamless delivery of training programs, managing learning systems, and providing administrative support to the Talent Development team. This role is pivotal in helping our employees achieve their professional development goals, contributing to the overall success of the firm. Key responsibilities will include:

• Learning Management System (LMS) Administration Support:
  • Support the management and maintenance of the LMS and all related learning platforms, including course uploads, user management, and reporting.
  • Ensure that all learning content is up to date, accurate, and accessible to employees globally.
  • Troubleshoot technical issues related to the LMS and liaise with IT or vendors for resolution.
• Training Coordination:
  • Schedule and coordinate global training sessions, webinars, and workshops in collaboration with the Talent Development team.
  • Manage logistics for training sessions, including booking venues, arranging catering, setting up virtual sessions, and preparing materials.
  • Communicate training schedules and details to participants and manage enrollment.
  • Send reminders of upcoming courses and any pre-course activities.
  • Coordinate and support attendance tracking and reporting
  • Ensure that our colleagues complete all mandatory training and professional certifications
  • Assist in the preparation and distribution of training materials, certifications, and communications.
  • Handle inquiries related to training programs and escalate issues as needed.
  • Maintain the training budget tracker.
  • Vendor administration/coordination.
• Onboarding Coordination:
  • Schedule onboarding sessions for all new hires.
  • Ensure onboarding learning path on the LMS is up to date.
  • Action on feedback from new hires and onboarding stakeholders and escalate when appropriate.
  • Work closely with HR Business Partners on manager and buddy assignments, and ensuring a seamless onboarding experience.
• Data Management & Reporting:
  • Track and report on training participation, completion rates, and feedback.
  • Maintain accurate records of employee learning activities and certifications.
  • Provide regular reports and insights to the Talent Development team to inform decision-making.
• Broader Talent Development Support:
  • Support the Talent Development team with ad hoc projects and tasks.
• Global Coordination:
  • Accordion is headquartered in New York but is a rapidly growing organization entering new global markets. This role will primarily support the US team but will also have the opportunity to support coordinated programs with our India and European teams and future global expansion programs as we continue to grow.

Ideally, You Have:

• Education
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience:
  • 2-3 years of experience in a learning administration or similar role, preferably in a global or consulting environment.
  • Experience with Learning Management Systems (LMS) – experience with Docebo LMS specifically would be considered a plus.
• Skills:
  • Strong organizational and project management skills.
  • Excellent communication and interpersonal skills, with the ability to support a diverse, global user base.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual meeting platforms (e.g., Zoom, Teams).
  • Attention to detail and the ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.

Ideally, You Are:

• A self-starter with a strong work ethic.
• A leader of others; you lead by example.
• A strong team player, able to work with team members across all levels.
• Able to effectively communicate complex issues and solutions and raise issues to senior team members when necessary.
• Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing).
• Excited to be part of a growing team, with a focus on driving future growth.
• Full of entrepreneurial spirit and comfortable in a fluid, flat organization.
• Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies.
• Passionate about delivering exceptional client service.
• Someone who enjoys mentoring others and doing meaningful work.
• Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture.
• Experienced in a global organization with a diverse workforce.
• Familiar with e-learning tools and content creation platforms.
• Knowledgeable about adult learning principles and training methodologies.

Salary: $80,000 to $95,000 + benefits + bonus

Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. 

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