At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The work:

The Business Analyst has a track record of delivering high caliber results with high client satisfaction. The Business Analyst must be energetic, communicative, intelligent, passionate, and motivated. The Business Analyst will support program and project stakeholders in developing and grooming a combined prioritized backlog for multiple agile scrum development teams. As such, they must develop an in-depth understanding of the customer’s business processes, solution user profiles, objectives, expectations, and priorities and communicate those topics to the development teams in the form of user stories. The successful candidate will have experience in eliciting requirements, identifying process improvements, and developing business process flows and mockups. Superior communication and collaboration skills are essential to this role. Expertise in Jira is desired, but not required.

Key Responsibilities:

Be an advocate for our customer stakeholders and the ultimate beneficiaries of our solution - our Active Duty servicemembers
Own the vision and roadmap of the solution, and be a key player in release planning with the team
Maintain the product backlog, with detailed, actionable, and prioritized epics, features, and user stories and acceptance criteria
Collaborate with the development team to convey goals, answer questions, and accept completed user stories
Demonstrate completed user stories and increments to business stakeholders
Assist in the decision of when to deploy new functionality to production
Assist with business cases
Elicit requirements
Requirements organization
Translate and simplify requirements
Requirements management, communication, and analysis
Develop presentations and project documents
Collaborate with project leadership and client stake holders to deliver the project on time, with high quality, and in alignment with the customer’s expectations
Interact effectively and professionally with clients, stakeholders, partners, sub-contractors, and vendors recognizing as the face of the company in many conversations
Develop a keen understanding of program goals and requirements and develop a vision to both meet the customer’s current needs, and for evolution of the program to meet changing client needs
Anticipate project challenges and risk scenarios and prepare, lead, and execute proactive mitigation strategies to ensure optimal results
Escalate key issues and recommend solutions to project and client leadership
Ensure targets for contractual performance metrics/SLAs are met or exceeded, and provide analysis and communication to ensure appropriate focus on critical attention areas
Identify and execute on opportunities for process improvements
Meet individual potential and performance expectations
Maintain knowledge of client rules and regulations
Understand and comply with SDLC and Agile methodologies
Ensure compliance with client-driven management and development methodologies/standards including security policies, regulations, and best business practices (i.e., Directive 8500.1 and DoDI 8500.01; Regulations 25-1 and 25-2)

Here's what you need:

Bachelor's Degree in a business discipline
5 years of relevant experience as a Business Analyst with demonstrated success in modeling business processes, eliciting requirements, identifying business process improvements, and developing an overall solution vision and roadmap
Experience in business analysis and working with technical teams creating business process flows, wireframes, and/or mockups using modeling tools such as Visio
Experience analyzing IT business and information environment, activities, and events
Experience finding trends, errors and reviewing data with report writing skills
Experience with DoD healthcare applications
Active DoD Secret Clearance or ability to obtain

Preferred skills/experience:

Prior Active-Duty Military experience
Ability to demonstrate solution features to stakeholders, share knowledge, and provide tool and process guidance
Strong creative, analytical, and problem solving and trouble-shooting skills
Strong ability to foster collaborative work in dynamic team environment
Proficiency with MS Office Suite, MS Teams, MS Project, GoToMeeting, and SharePoint
A team player and a consistent, dependable performer, with an excellent work ethic, flexible “can-do” attitude, and a results-driven commitment to success

Location: Onsite Ft Detrick, MD

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia is:

$62,100—$120,000 USD

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

Los Angeles County Information Only
If you live in or expect to work from Los Angeles County if hired for this position, please review below for important additional information.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed in the job posting, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

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The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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