You are:
A team-builder and problem-solver. You stay updated on new products and technologies. You know how to use Salesforce to creatively design, prototype, and implement solutions for your client’s unique challenges. And have proven experience with Visualforce, APEX programming, and Force.com APIs. You know that collaboration is key, so you look for ways to share and source best practices. If there’s a new way to do something that improves outcomes for clients, you’ll find it.
The work:
- Facilitate requirements workshops, documenting detailed functional, technical, reporting & data requirements.
- Gather, create and document current and future business process flows.
- Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.
- Responsible for carrying out business, testing and training requirements gathering; BPR leads, workflow analysis, gap analysis, user stories, test case development and functional design. Offers analysis throughout all phases of the project lifecycle.
- Tests salesforce configuration and setup, test case development, performance and load testing, End to End testing, and functional/regression testing.
- Provide support to Salesforce users in sales and service teams, and act as the primary point of contact for end-user support.
- Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage salesforce functionality.
- Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation.
- Migrate meta data between salesforce environments using change sets and other tools such as Snapshot as needed.
- Collaborate with end-users to create and maintain training materials.
- Manage relationships with stakeholders to achieve project goals.
- Maintain collaborative relationships with external vendors to achieve project goals, where necessary.
- Participate in the evolution of team best practices, standards and policies.
- Stay current with the periodic Salesforce releases and leverage the updates applicable to the ORG.
- Support all Salesforce releases and ensure system uptime as per the SLA.
- Be part of a fast paced agile scrum team and participate in planning, documentation, execution, testing, and launch of project
Here’s what you need:
- Expert level experience with software project management experience
- Expert experience leading teams (technical and business partners) and/or projects (implementations, upgrades and migrations)
- Expert knowledge with Agile delivery methodology
- Expert ability to translate business goals to applicable technology enhancements
- One more thing, US Citizenship is required and no Dual
Bonus points if you have:
- Used Source Code or Deployment/Migration tools
- Experience with architecture OR design activities
- Experience with Data Migration
- Experience using Communities
An active security clearance or the ability to obtain one may be required for this role.
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
Los Angeles County Information Only
If you live in or expect to work from Los Angeles County if hired for this position, please review below for important additional information.
Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed in the job posting, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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