The Operations Manager at Virtual Prep Academy of Missouri supervises all school operations team members: Registrar, Testing Manager, Office Administrator, Attendance and Truancy Coordinator and collaborates with all members of the Virtual Prep Academy of Missouri's leadership team to design and implement process and procedures across all aspect of daily school operations for a state-wide online school, in compliance with all sponsor and board of education regulations and state laws.
*This is a full time office-based position in Atlanta, MO*
Responsibilities:
Through supervision of the local operations team members oversee the following school functions: student records, local and state testing, attendance and truancy tracking and follow-up, office and facilities management
Act as a resource for internal (staff) and external (students and families) stakeholders by providing resolution and management of escalated needs across a variety of topics (school procedures, technology systems, materials, etc.)
Act as a liaison between school team members and members of the larger Accel team to identify operational needs and develop school level procedures that align with the goals and procedures of the larger Accel organization.
Serve as a member of the school leadership team
Work collaboratively with other school administrators to develop, document, and electronically archive operational procedures and workflows to support implementation of school policies
Audit current procedures and identify opportunities to streamline and improve
Stay up to date on department of education and sponsor policies and compliance items and state educational laws
Manage all student information per state and federal law
Coordinates communication with external vendors as needed
5-7 years of experience in Operations Management preferred
Proficiency in Microsoft Office and Google Suite Products
Strong spreadsheet skills including the ability to use basic and intermediate formulas and functions
Prior experience working in a school setting preferred
Prior experience managing law and regulation compliance
Prior experience creating and documenting procedures and workflows
Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality
Demonstrates a reliable, dependable, and trustworthy work ethic
Ability to manage difficult or emotional client situations
Ability to make sound judgments after all available information has been gathered or communicated
Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare
Demonstrated leadership and management ability
Excellent written and oral communication skills
Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently
Customer service oriented
Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members
Ability to work independently and contribute to a team
Understanding and ability to manage confidential information
Ability to lift 25 lbs.
Ability to pass federal and state criminal background checks
EQUAL EMPLOYMENT OPPORTUNITY
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, Bonafide occupational qualification exists.
