Internal Quality Assurer (IQA) / Moderator

Reports to: Senior Head of Moderation & Assessment

Contract: Permanent, Full Time

Location: Remote, UK

What we do:

Accelerate People is an Ofqual approved end-point assessment (EPA) organisation. We specialise in delivering high quality and flexible EPAs for Digital Apprenticeships. We work with employers, colleges, and training providers, and are committed to providing the best possible experience to the apprentice to enable them to fulfil their potential.

Our Purpose:

  • We aim to provide the best possible EPA experience for apprentices, customers, and colleagues.
  • Our team are honest, transparent, and professional in everything they do.
  • We expect colleagues to be collaborative and innovative to improve our products and services.

About the job:

It is the responsibility of the IQA / Moderator to ensure effective and consistent assessment of all apprenticeship Standards, also to support assessors to achieve their full potential and deliver EPA, within their remit of responsibility, to an excellent standard. The Moderator will plan, conduct and record sampling activities, observations, and support sessions to ensure ongoing assessor development. They will contribute to the assessor performance review in a format depending on individual needs, feeding back on risk ratings, sampling, observations, achievements, challenges, and areas for development. The role also includes supporting and undertaking standardisation activities with direction from the Department Head to ensure EPA organisation compliance.

Day-to-day activities include:

• Sample Apprenticeship Standards within competency, in line with sampling plan, risk rating and moderation strategies.
• Lead on standardisation activities for all apprenticeship standards.
• Ensure all moderation documentation is completed fully, adhering to EPAO standards.
• Maintain the integrity of all Apprenticeship Standards by reporting any suspected malpractice or maladministration.
• Support and mentor new assessors in the delivery of assessments.
• Support assessors through moderation feedback, live observations, standardisation activities ensuring quality of assessment.
• Provide feedback and advice to assessors to develop their assessment practices and ensure that new assessor’s assessment decisions are countersigned and efficiently mentored.
• Be actively involved in the delivery of assessment in line with business needs (dependent on personal qualification levels, competencies, and experience).
• Contribute to the development of internal policies.

The ideal candidate:

You will have the ability to make informed decisions whilst working under pressure, have good presentation skills, and would have a personable characteristic with a proven track record of working with a diverse range of individuals. A good candidate would also be a highly self-motivated individual with a positive ‘can do’ attitude, with good time management, and a sustained track record in effective interdepartmental relationships.

Skills and Experience:

  • Occupational experience (minimum of three years).
    • Working practices within the specialist subject area.
    • Awareness of new technologies relevant to the digital apprenticeship Standards.
    • Significant assessor / examiner / interviewing / audit experience.
    • Competent in following processes, policies, and regulatory requirements.
    • Presenting and reporting data.
    • Identifying risks.
  • Relevant certification / qualifications for the role.
  • Ability to write and communicate reports.
  • Attention to detail.
  • Ability to interpret assessment governance and guidance documentation.
  • Ability to follow processes and understand assessment requirements.
  • Provide a high quality of customer service to both internal and external stakeholders.
  • Ability to identify risks and solutions.
  • Time management and prioritisation.

What we can offer you:

  • Annual Leave – 25 days annual leave & your birthday off, plus 8 days bank holiday.
  • Holiday Purchase Scheme - After successfully passing your probation, you will have the opportunity to buy additional holiday at the start of the calendar year. The cost of the additional leave will simply be deducted from your monthly pay across the year.
  • Remote working – We operate on a fully remote model giving you the flexibility of working from home, with occasional travel to our office in White City, London.
  • Pension Scheme - Royal London Pension Scheme with matched employer contributions up to 3%. You will contribute 5% as standard and can opt to increase or decrease your contributions.
  • Life Assurance – Death in service benefit to the value of four times your annual salary, effective from your first date of employment.
  • Private Medical Insurance - After passing probation, you can opt to join the company scheme at a discounted rate and gain access to our excellent private medical insurance scheme. We also offer free flu vaccinations to support you throughout the year.
  • Salary Finance - Apply for loans through Salary Finance after passing probation, with competitive interest rates, quick acceptance, and repayments made directly through payroll.

Recruitment process:

We have a rigorous recruitment process, which we use for all our roles to ensure we attract the absolute best talent. Individuals seeking employment at Accelerate People must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from anyone and everyone.

Accelerate People Ltd is committed to safeguarding and promoting the welfare of employees. Safe recruitment of staff is central to this commitment. We will ensure that our recruitment policies and practices are robust, and that our selection procedures prevent unsuitable people from gaining access to children, young people and vulnerable adults. Therefore, all successful candidates must provide a current DBS certificate or be willing to undertake this check.                                                                                            

By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role.  This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for.  You can ask us at any time to remove your CV from our database by emailing – but please note that this means we will no longer consider you for the role you have applied for. You can review our privacy policy here.

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