About us:

About us: Accela is the industry pioneer in government licensing, permitting, service request, and inspection solutions, with more than 20 years of experience.  We offer cloud based Civic Applications and a robust, scalable solutions platform informed by industry best practices. In short, Accela helps governments innovate, so they can improve the business and citizen experience, promoting community development and creating an environment where citizens and businesses thrive.

In this role:

Accela offers employees a culture that emphasizes performance, productivity and collaboration. You can’t help but feel empowered, engaged and motivated when you work with like-minded individuals who are driven and passionate about contributing to a market-leading, high-growth software organization with proven technology.

You will play an important role in the continued growth and success of Accela by ensuring Professional Services projects are delivered with the utmost technical integrity and adherence to known best practices.  You will be on the front lines with project teams directly influencing how customers conceptualize the Civic Platform and so you operate from the perspective of “How can I apply my technical knowledge to achieve a win-win for the customer and Accela” and “How can we help our customers achieve greater long-term sustainability and business value with our product?”.  As the lead technical resource on Accela’s most highly strategic projects, you will also play a key role in evaluating and improving upon best practices to ensure lessons learned are applied to future product development and the delivery of Accela’s packaged solutions. 

While we are busy changing the world, we also strongly believe in having fun and excitement at work, and encourage a collaborative and healthy work-life balance.

If you are motivated by the idea of delivering on the promise of democracy in the digital age and solving for a new era of more efficient, open and innovative governance, then we’d love to hear from you. 

Impact you will make in the role (Responsibilities):

  • Understand the customer needs and establish the best solutions that address the technical and business requirements
  • Drive effective technical decisions and workstreams in close collaboration with Project Managers.
  • Always design with a focus on user experience
  • Work closely with Delivery Managers, Project Managers, Architects, Consultants, Partners and directly with customers to coordinate the technology solutions that meet the customer’s needs
  • Take ownership of the solutions from end to end, including architecting, testing, documenting, packaging and publishing
  • Key role in the delivery of redistributable packaged solutions to be used by customers all over the world
  • Champion and implement best practices and delivery standards
  • Collaborate with project teams, enforce best practices and ensure all solutions deliver a positive user experience
  • Serve as a trusted advisor to the customer and the project team
  • Manage customer expectations and drive adoption of the solutions delivered
  • Conduct architecture and technical workshops
  • Work closely with Solution Architecture team to ensure key customer requirements are being considered as Accela productizes proven packaged solutions
  • Mentor and guide junior level Consultants.

Expertise you will bring in (Skills and Qualifications):

  • B.S. Computer Science, Software Engineering or equivalent work experience
  • Ability to lead customer facing sessions that result in a clear understanding of the requirements
  • Previous development experience: JavaScript, C#, Java, HTML, Oracle/SQL, Reporting
  • An understanding of UI/UIX design thinking 
  • A good understanding of the architectural principles of cloud based platforms including SaaS, multi-tenancy, multi-tiered infrastructure and application servers
  • Understanding of cloud offerings and ability to discuss cloud architectures
  • A good understanding of enterprise application integration, data migration (ETL), business intelligence
  • Architectural and development experience of Web Services, responsive web design and mobile apps
  • Understanding of the principles of network, application and information security
  • Ability to lead customer facing sessions that result in a clear understanding of the requirements

Benefits and Perks:

Beyond a stellar work environment, great people and inspiring, innovative work – we have some great benefits and perks:

  • Competitive salaries
  • 401(k) 
  • Medical, dental and vision coverage for you and your family, along with other wellness and disability plans
  • 12 paid holidays and a competitive paid time off policy
  • Catered lunches, fully stocked kitchens, walking trails and nearby access to restaurants, food trucks and farmer’s markets in some of our locations

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

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