Who is Accela:

Accela is an industry-leading cloud/web/mobile based software company that was recently honored with the ‘Great Place to Work’ certification and is one of the leading GovTech 100 companies. 

For more than 15 years, Accela has been the industry leader in designing and delivering productivity and engagement software solutions to help government agencies to be their best. Accela provides a cloud-based SaaS platform suite of products that help local/State/Federal government and Civic agencies serve local communities more efficiently and effectively.

Accela’s software drives efficiency for over 2,200 governments and is accessible to more than 160 million citizens worldwide. More than 80% of America’s 50 largest cities such as New York, San Diego, San Francisco, Miami, and Denver have implemented at least one of Accela’s many solutions.

Why Accela:

Accela offers employees a culture that emphasizes performance, productivity and collaboration. You can’t help but feel empowered, engaged and motivated when you work with like-minded individuals who are driven and passionate about contributing to a market-leading, high-growth software organization with proven technology. 

While we are busy changing the world, we also strongly believe in having fun and excitement at work, and encourage a collaborative and healthy work-life balance.

If you are motivated by the idea of delivering on the promise of democracy in the digital age and solving for a new era of more efficient, open and innovative governance, then we’d love to hear from you.

Where you fit: 

We are looking for an experienced Senior Manager to manage our Tech Pubs team. If you are a strong Tech Pubs manager, looking to take your career to the next level with a dynamic and successful East Bay cloud-software company, then we’d like to hear from you.

Key Requirements Include:

  • Experience in developing the right set of documents for external audiences such as customers and partners, but also internal audiences such as Professional Services, Tech Support, and QA
  • Proven success in leading a tech pubs team, and defining the overall document methodology
  • Experience with Agile software-development methodologies
  • Expert understanding of cloud-based architecture
  • Familiarity with software development tools such as GitHub, JIRA, Confluence, CI/CD, and SwaggerHub
  • Exposure to programming languages (i.e. Java, .Net)
  • Expert knowledge of multiple publishing tools including Oxygen, XML, & FrameMaker
  • Experience creating writing style guidelines for team
  • Being a continuous learner – attending community technology events/conferences
  • Excellent written communication skills; strong verbal skills
  • Minimum of 5 years building and leading Tech Publications organizations

Your Responsibilities:

  • Effectively manage the tech publications team of writers
  • Create and update product documentation for the suite of Accela’s enterprise government software
  • Collaborate cross-functionally with Product Mgmt, Development, Customer Support, QA & Marketing
  • Review Jira stories, interview subject matter experts, and use the software
  • Draft accurate procedures, get screenshots, and write great docs
  • Attend scrum meetings and standups
  • Coordinate documentation reviews and collaborate on content with cross-team members
  • Consistently meet documentation deadlines

Benefits and Perks:

Beyond a stellar work environment, great people and inspiring, innovative work, we have some great benefits and perks:

  • Competitive salaries
  • 401(k) match to all employees
  • Medical, dental and vision coverage for you and your family, along with other wellness and disability plans
  • 11 paid holidays; competitive and flexible paid time off policy
  • Catered lunches, fully stocked kitchens, walking trails and nearby access to restaurants, food trucks and farmers markets in some of our locations   

Benefits and Perks:

Beyond a stellar work environment, great people and inspiring, innovative work, we have some great benefits and perks:

  • Competitive salaries
  • 401(k) with company match and stock plans to all employees
  • Medical, dental and vision coverage for you and your family, along with other wellness and disability plans
  • 11 paid holidays and a competitive and paid time off policy
  • Catered lunches, fully stocked kitchens, walking trails and nearby access to restaurants, food trucks and farmer’s markets in some of our locations

Accela is an Affirmative Action/Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, sex, color, religionnational origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation

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Individuals seeking employment at Accela are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

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