Company Overview
Abl believes every student deserves the opportunity to maximize their potential by making informed and meaningful choices about their lives and futures. Unfortunately, many students aren’t given the same opportunities due to systemic inequities perpetuated by outdated, unresponsive systems. Abl offers advanced, data-driven software and services to help K12 school and district leaders identify and remove those barriers to equity. The Abl team is made up of education leaders and experts working together with engineers, designers, and data scientists to build the tools schools districts need to shape pathways for each student to achieve success.
We are looking to add a talented Deals Operations Specialist to partners with our Sales, Marketing, Finance and Customer Experience teams to drive revenue. The role will involve a high degree of critical thinking, proactiveness, and communication, often in collaboration with other departments. As a part of the Operations team, you will report directly to the Head of Operations.
Note to Candidates: Studies have shown that women and people of color are less likely to apply for jobs unless they believe they check all the boxes listed in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don't believe you meet every one of our qualifications described.
In this role you will:
- Develop and implement scalable operations to increase contract velocity and efficiency
- Partner with cross-functional teams including Finance, Operations, CX, Product, Engineering and Data Science to mitigate risk for non-standard deal structures
- Help establish and ensure adherence to our pricing, quoting, and contracting processes and policies
- Serve as the point of contact and subject matter expert on deal constructs, special pricing, operations, and revenue policies for ad hoc troubleshooting of deal issues and sales escalations
- Support the creation of and adherence to Sales, Finance, and CX processes, especially salesforce fidelity, closed-won processing
- Report out on Deal progress and key performance indicators (eg customized T&C or Data terms)
- Enable the Sales Team to close deals efficiently
- Manage RFPs, including creating scalable processes
- Manage grant applications
- Proactive procurement discovery and support for Sales and Finance in navigating district procurement processes
- Salesforce Infrastructure and Administration
- Design, implement, and maintain salesforce infrastructure and data across the organization in alignment with each function’s goal-driven requirements.
- Manage Salesforce contractors
- Maintain internal SLAs around Salesforce usage
- Build out dashboards and reporting and workflows for teams
- Ensure tight integration between other data system and Salesforce (eg Churn Zero)
Ideal candidate has:
- 3+ years of experience in a revenue operations, deal desk analyst, order management analyst or related sales operations functions
- Highly collaborative, and “customer first” mentality
- Prior experience with Salesforce (certifications are a plus)
- Skilled with Excel, including pivot tables
- An understanding of K-12 school district procurement processes, and the ability to navigate and progress long, complex sales cycles
- Prior experience with complex, cross-functional pricing & proposal execution across sales, legal, and finance; ability to analyze and recommend licensing structures and contract terms
- Clear and thoughtful communicator with exceptional critical thinking skills, and unafraid to voice a point of view
- Self-motivated and innovative, with the ability to lead internal stakeholders by influence if needed.
- Strong interpersonal, verbal and written communication and presentation skills
- Able to thrive within a high growth, dynamic environment
What we offer:
- We believe in transparency when it comes to compensation. The salary range for this position is 90k-120k and will be determined based on experience and qualifications.
- Flexible PTO for our employees to use as needed
- Stock option plan to give our employees a direct stake in Abl's success
- Comprehensive health coverage (medical, dental, vision) subsidized up-to 100%
- Remote first company with in-person events throughout the year
- Generous Parental Leave and Adoption Assistance for your growing families
- Pre-tax benefits including 401k, FSA, and HSA with $1000 towards the account
- Learning & Development opportunities and reimbursements for further professional training
Company Culture
Abl employees share a passion for revolutionizing education through school design, whether or not they have prior experience working in the field. We value diversity of background and thought. We strive to create a safe and supportive environment where trust, communication, creativity, and humility are valued as highly as technical skills. We believe shared ownership builds a more resilient company, and we tackle hard problems, together. If that sounds like your dream work environment, we look forward to hearing from you.