Our mission is to deliver high-quality primary care that is accessible, convenient and affordable for all. Every single day you’ll be working on challenging problems with an exceptional team to profoundly transform primary care and improve people’s quality of life.
 
This role allows you to work from anywhere you choose across the U.S. (excluding U.S. territories), with the flexibility to work from the Seattle HQ office as often as you’d like. Please note that no matter where you are located, all employees should be available during our core working hours from 10 am to 4 pm PT Monday through Friday.
 
While this role is listed as a senior position, the hiring team is open to bringing on a mid-level program manager with the right experience.
 
Your role and impact

98point6 has gone through a period of significant growth, and based on recent success is now delivering primary care to some of the largest and most important companies in the healthcare industry, including health plans, health systems, employers, major retailers, laboratories, device makers and others. As Senior Program Manager, Customer Channels, you will be responsible for leading our product offer in one or more industry segments or channels.

You will synthesize and communicate customer requirements to your 98point6 colleagues and develop roadmaps to satisfy the needs of your channel(s). You will partner with the Product Managers and other colleagues responsible for specific investment areas to get the right software built. You will support the Commercial team in Commercial meetings and requirements gathering and help with Requests for Proposals (RFPs), Requests for Information (RFIs) and contracts. You will also make business deals with third-parties in support of product initiatives.

An essential part of this role is identifying common requirements that satisfy the needs of multiple customers, rather than developing one-off solutions for single customers.

Responsibilities
  • Collaborate with Product Engineering, Commercial, and Marketing colleagues to define a product offering and roadmap that allows us to quickly increase business 
  • Partner with Product and Engineering Managers who are responsible for building technical capabilities to ensure that we understand customer requirements and expectations and that we are building the systems necessary to support them
  • Articulate our competitive position
  • In partnership with sales-focused engineers, help Commercial team colleagues win new customers and provide your product expertise in responses to RFPs, RFIs and custom integration requests
  • Communicate closely with teams across the organization—including Engineering, Product and Commercial teams—to ensure on-time delivery of external commitments
  • Ensure that Commercial team colleagues are aware of our current capabilities and have visibility and influence into our product roadmap
  • Support the Commercial Marketing team in creating and updating client-facing materials to use with prospects
  • Provide executives and other senior leadership visibility into our progress with this channel as it relates to our product capabilities
  • Develop strong relationships with relevant stakeholders by setting expectations, delivering solutions and gathering feedback
Qualifications
  • 5+ years product management, program management or related experience
  • 3+ years experience working with external customers
  • Experience synthesizing requirements and developing scalable solutions that meet the needs of multiple business customers
  • Excellent written, verbal and presentation communication skills
  • Resilience and flexibility
  • Ability to efficiently gather and integrate information, distill and synthesize requirements and summarize conclusions
  • A customer-facing orientation, with the ability to build strong, productive relationships
  • Passion for expanding healthcare access and meeting customer needs
  • Preferred:
    • Familiarity with health care industry data exchange standards (EDI formats, HL7, etc.)
    • Prior experience in the healthcare industry working with health insurance plans, health benefits brokers or resellers

98point6 provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status.

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at 98point6 are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.