7shifts is an all-in-one team management software platform designed for the restaurant industry. We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together.
As the Product Manager for Foundations, you will lead a cross-functional product squad aimed at managing our product’s infrastructure, from user authorization to billing. Leveraging your relentless prioritization skills, you will build and oversee the foundational hierarchy in a manner that allows other teams and squads to better serve our customers. Bringing together the needs of our users, our technical capabilities, and our business goals, you’ll create and deliver on a cohesive strategy for your part of the product that accelerates our vision for 7shifts.
We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.
What you’ll do:
- Lead a cross-functional team including engineering, design, product marketing, and data, setting the direction and ensuring the team collaborates effectively towards their goals
- In collaboration with product leadership, develop and execute on a product strategy for our product’s infrastructure, driving forward company goals and delivering substantial value to customers and internal teams alike
- Leverage a variety of discovery techniques to ensure we are uncovering the most important problems to solve, and seizing the highest impact opportunities, to meet user needs and drive our business goals
- Understand our customers thoroughly and validate your assumptions with customer insights and data. Run tests and iterate to improve your product
- Work closely with stakeholders from across the org to create alignment and keep relevant parties informed on learnings and progress
- Own objectives and success metrics for your part of the product
- Ensure we create simple solutions that deliver value at record speed
What you bring:
- A track record of successfully scaling existing products in a Product Management role
- Experience leading a product squad towards a big vision with consistent execution and quick iterations
- Strong communication skills, with the ability to communicate complex functionality to and from the design and engineering teams and give clients and internal stakeholders a quick and engaging elevator pitch of the same area
- Strategic mindset with the ability to piece together a clear throughline from our broader product vision down to the strategy, goals, and specific opportunities within your part of the product
- Keen analytical skills, collecting and interpreting all types of data to make strong business decisions
It’d be even cooler if you had:
- Previous experience in the restaurant-tech industry
- A background or education in Engineering
- Opportunity: It’s an exciting time to work at 7shifts—our product is evolving and our team is scaling quickly. Scale like this offers many unique learning opportunities in a short period of time, accelerating the professional growth of our team members
- Challenge: We’re tackling real problems for restaurant owners and we’re just getting started. Working at 7shifts means playing a key role in solving those problems and elevating an entire industry
- Culture: There’s a reason we’re one of the best workplaces in North America! We value integrity, adaptability and collaboration in an environment that moves quickly to drive incredible impact
- Equity: Equity in a Series C, VC-backed SaaS company—enabling every team member to be an owner of their future success!
- Health and Wellness: Competitive health benefits right from the start, lifestyle spending accounts, access to corporate discounts, and a parental leave program that supports caregivers during an important time in their lives
- Flexibility: Our team is intentional around how and where we work—whether that’s remotely, in person at our Toronto and Saskatoon offices, or a mix of both. Plus, we offer a flexible vacation policy to encourage everyone to recharge when they need it. Oh, and a ‘90 Day Shift’ program that supports our team members in exploring the world
- Support: We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official! Plus, we take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more
