Our Mission:
6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.
Our People:
People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.
We want 6sense to be the best chapter of your career.
Purpose of the Job
At 6sense, customer trust is key. As members of 6sense’s Security department, the Field Security team serves as the public face of 6sense’s information security program. The team is tasked with providing high levels of security assurance to customers and prospects through customer assurance and field enablement programs. The manager of this team is responsible for oversight of daily operations, execution of field security project initiatives, and people management.
Responsibilities & Accountabilities
- Lead and oversee the execution of all customer security assessments (questionnaires) within agreed-upon timeframes, ensuring the highest level of professionalism and accuracy.
- Administer the SafeBase Trust Center and other customer self-service security resources, ensuring they are comprehensive, up-to-date, and accessible.
- Maintain and enhance the standard security response database (Responsive) for 6sense, with a focus on continued process improvement.
- Collaborate cross functionally with key stakeholders including Legal, Finance, Engineering, Product and Enterprise Applications, to ensure alignment on library content and Field Security procedures.
- Maintain accuracy of the Field Security dashboard in Salesforce.
- Improve SharePoint handbook pages, procedures and runbooks related to Field Security.
- Contribute to the development of customer-facing security collateral for the 6sense Trust Site.
- Drive efforts to identify and implement automation solutions that enhance field security processes and improve efficiency.
- Proactively identify and address any emerging or heightened customer security concerns, communicating effectively with management.
- Flexible working hours that overlap with US Pacific time zone Monday - Thursday.
Performance Measurement
- Prepare for and participate in weekly 1:1s with manager and monthly skip level.
- Participate in standing meetings with CSMs for key Field Security tooling (e.g. SafeBase, Responsive).
- Ensure timely completion of all customer assessment requests, with the ability to escalate complex questions to appropriate Subject Matter Experts (SMEs) independently.
- Maintain up-to-date collateral, metrics, and processes to enhance the efficiency of Field Security processes.
- Execute on milestones associated with major Field Security projects.
Educational and Experience Requirements
- 5+ years of experience being part of a Security team or Security focused role (i.e. security solutions consultant)
- 3+ years of experience using RFP management tools, such as Responsive or Loopio.
- General knowledge of common information security management frameworks, regulatory requirements and applicable standards such as: ISO 27001, SOC 2, HIPAA, PCI, SOX, etc.
- Basic understanding of privacy frameworks and data protection regulations, such as GDPR.
- Strong project management skills and the ability to lead cross-functional projects.
- Proficiency in Salesforce and security-related tools and software, such as AuditBoard and Jira.
Preferred Qualifications
- Bachelor's degree in a related field
- Relevant industry certifications, such as CISSP, CISM, or GIAC, are highly desirable
Competencies and Behaviors
- Demonstrates strong English written and verbal communication skills. Collaborates proficiently with subject matter experts, Legal, sales teams, and stakeholders to gather information and construct comprehensive security responses.
- Exhibits meticulous attention to detail, ensuring accuracy and consistency when completing assessment responses.
- Displays strong organizational skills, efficiently prioritizing tasks and managing time within a fast-paced, deadline-driven environment.
- Evangelizes security best practices throughout the organization.
- Drives projects and tasks to completion by following up on questions, meeting deadlines, and requesting input as needed.
- Demonstrates proactive prioritization skills and escalates issues to management when necessary.
Our Benefits:
Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.
We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.
Equal Opportunity Employer:
6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.
We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com
