Sales Operations Manager  
Location: United States, Remote

 
The Role: Reporting to the Director of Revenue Operations, this role will primarily support the Sales team on both day-to-day operations as well as quarter/annual programs and projects. Key Projects include, but are not limited to territory management, pipeline and forecast hygiene, Quote to Cash, and customer experience lifecycle. This role will also cross-functionally align across the Go-To-Market teams, Revenue/Business Operations/Enablement, and Product. Other responsibilities may include compiling, analyzing, and reporting on sales data, evaluating and predicting sales trends, improving existing frameworks, and reducing manual tasks for the sales organization.  

The Company: The 6sense Account Based Orchestration Platform helps revenue teams identify and close more opportunities by putting the power of AI, big data and machine learning behind every member of the B2B revenue team, empowering them to uncover anonymous buying behavior, prioritize fragmented data to focus on accounts in market, and engage resistant buying teams with personalized, multi-channel, multi-touch campaigns. 6sense helps revenue teams know everything they need to know about their buyers so they can easily do anything they need to do to generate more opportunities, increase deal size, get into opportunities sooner, compete and win more often. 

The Fit: Think “Marie Kondo” of Sales Operations. Are you a Sales Operations lover with experience and success in developing and optimizing sales processes and operations? Do you thrive on being the fabric that connects (and sometimes wrangles) multiple stakeholders (in various time zones), developing and improving existing frameworks, and reducing manual tasks? And finally, are you one who is self-motivated, thrives in ambiguity, can pivot priorities, and has the ability to blend both strategic vision and tactical execution into operational processes and procedures? If you answered yes to the above, then this role is perfect for you! 

Responsibilities  

  • Sales Operations Management: Serve as key business partner in all aspects of operations including, but not limited to, territory management, forecast management, pipeline management, sales performance, and special projects 
  • Territory Management: work closely with sales leadership to build, maximize and align Account Executive territories with BDR and CS operations to facilitate seamless customer experience 
  • Sales Forecast: Collaborating with Sales Management, Account Executives, and Finance to maintain, evolve, and strengthen forecasting process 
  • Quote to Cash: facilitate between legal, finance, revenue operations/enablement, and sales on process, training, and ongoing enablement 
  • Reporting: Create and maintain reports and dashboards to track KPIs, QBRs and sales performance 
  • Process: Own the execution of key cross-functional initiatives – design solutions, manage timelines, partner on key decisions, issues and implementation, and documentation 
  • Revenue Enablement: Partner to develop, optimize and deliver change management to for GTM organization on Sales Process/Methodology/Playbooks 
  • Documentation: Create and update process internal team and sales facing documentation 
  • Account Executive Productivity: Analyze, identify gaps in rep productivity data and provide actionable enhancement and refinement to workflow processes  
  • 6Sense-for-6Sense: Participate and collaborate with RevOps team on internal program of utilizing 6Sense 

Requirements  

  • Strong verbal and written communication skills; ability to present and build presentations 
  • Self-motivated, able to work autonomously and communicate with remote teams 
  • Attention to detail with ability to manage multiple projects, priorities, and tasks simultaneously   
  • Results orientated with a proven record of accomplishment of flawless execution, high attention to detail and strong sense of urgency 
  • Required Salesforce experience 
  • Familiarity with systems and tools for CPQ, Forecasting, Sales Engagement, and Data management tools  
  • Experience working cross-functionally with multiple key stakeholders 
  • Ability to thrive in a fast-paced, unpredictable environment 

Experience  

  • 4+ years' experience in revenue/sales strategy, operations, and project management in the SaaS industry 
  • Strong data management and analytic abilities 
  • 4-year BA/BS degree or equivalent practical experience  

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