The role

Are you ready to ignite a revolution as the Director of Product in our Global Payments Tribe? The Global Payments team at HelloFresh is responsible for processing payments periodically as a subscription business, ensuring customers are able to pay seamlessly with their preferred payment method and managing customer profitability through payment initiatives impacting retention.

As the Director of Product for Global Payments at HelloFresh, you are the end-to-end P&L managing a cross-functional team of business, commercial, product & analytics leads. On a day to day basis you will be working with internal stakeholders from various functions such as growth, retention, commercial, finance etc. and also with external partners such as third party payment providers.

What you’ll do

Lead various functions of Payments such as business, commercials, product & analytics etc. and be the single threaded leader for payments.
Define vision & mission from a mid-term (2-3 years) perspective and work with various leads internally to define yearly strategy & product roadmap.
Manage and communicate regularly with other senior leaders in the business & product function to understand their roadmap and dependencies on Payments.
Own monthly communication on metrics/ initiatives to leadership & stakeholders on behalf of global payments teams such as update packs, steering deliverables, quarterly reviews.
Monitor closely the performance of the metrics in the Payments KPI tree, connect the metrics to the macro company level KPI tree and work with different owners inside Payments to ensure continuity in the expected direction.
Evaluate existing 3rd party partnerships within payments & fraud domains, assess new 3rd partnerships from a long term strategy perspective and look for opportunities for new partnerships from an additional data point perspective.

What you’ll bring

10+ years of professional experience in product and payments at a consumer facing or payments/financial services company.

Experience in growth, retention and subscription topics is nice to have.
Previous experience leading a product team
A product mindset such as relentless prioritization, incremental product development, customer obsessions and analytical rigor.
Great communication skills - communicates the results of Payments initiatives to various audience levels such as business stakeholders, country leadership, senior management etc.
A commercial and partnerships mindset - Develop business relationships with internal senior leaders and external partners such as third party vendors to improve performance.

What we offer

The opportunity to play a pivotal role in shaping the global payments of a globally recognized brand in an exciting growth phase.
Work in a dynamic environment that values innovation, creativity, and collaboration.
Join a diverse and inclusive team that values individual perspectives and fosters professional growth.
Comprehensive relocation assistance to move to Berlin plus visa application support
Healthy discount on weekly HelloFresh boxes
Annual learning and development budget to attend conferences or purchase educational resources
A diverse and vibrant international environment of 70+ different nationalities
Additional perks include: Free crash course in German, compensation for advanced external German classes, discounts for our neighboring gym & Urban Sports Club, summer & winter parties.

#product #payments

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days.

For insight into our interview process take a look at our recent post here.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

Europe: EUaccommodations@hellofresh.com.
APAC: APACaccommodations@hellofresh.com
United States: USCandidateAccommodations@hellofresh.com
Canada: CAaccommodations@hellofresh.com

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