Head of People Operations - The BARN DACH (f/m/d/x)

INTRODUCTION

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 16 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz.

YOUR ROLE

• First things first: You will take on responsibility from day one and become the local People Lead and POC for our senior leadership of our Barleben site.
• You are the ‘Head of’ for our People Business Partners, People Operations and Payroll colleagues - in your role you give People guidance, are a Leader, Challenger, Coach, and Supporter in critical situations and projects. 
• This role is a maternity and parental leave cover limited to a period of 2 years.

YOUR AREA OF RESPONSIBILITY

• Area 1: Team Management & Strategic Planning
• Lead and supervise a team of HR professionals, including our People Business Partners and Operations/Payroll colleagues.
• Provide guidance, coaching, and support to team members to ensure high performance and professional development.
• Collaborate with the site management to develop HR strategies aligned with business objectives.
• Translate organizational goals into actionable plans for our local People team.
• Area 2: Employee Relations & Performance Management
• Act as a point of contact for complex employee relations issues, providing guidance and support to resolve conflicts and grievances effectively.
• Ensure compliance with labor laws, company policies, and ethical standards in all employee-related matters.
• Develop/Improve our performance management processes to set clear expectations, provide regular feedback, and assess employee performance.
• Area 3: HR Operations & Data Analysis / Reporting
• Streamline HR processes and procedures to improve efficiency and effectiveness.
• Ensure accurate record-keeping and reporting via our HR systems and databases.
• Collect and analyze HR metrics to track key performance indicators and identify trends.
• Be responsible for / prepare regular reports for senior management on HR-related activities and outcomes.
• Area 4: Change Management & Continuous Improvement
• Lead change initiatives related to HR policies, procedures, projects and organizational structure.
• Communicate changes effectively to employees and facilitate transition processes.
• Identify opportunities for process improvement and implement best practices to enhance HR effectiveness and efficiency.
• Area 5: Cross-functional Collaboration:
• Collaborate with other departments, such as your local stakeholders in Operations and People-related teams (e.g. Blue collar hiring) but also Finance, IT, and others, to address HR-related needs and ensure alignment with overall business objectives.
• Serve as a liaison between the People department and other functional areas of the organization.
• Area 6: Compliance and Risk Management:
• Ensure compliance with all relevant employment laws, regulations, and company policies.
• Mitigate HR-related risks by proactively addressing issues and implementing appropriate controls.

YOUR PROFILE

• You have a Bachelor's degree in Human Resources, Business Administration, or a related field.
• You possess at least 5-7 years of experience in HR roles, with a focus on People business partnering and operations.
• You have experience in a Production / Warehousing / Logistics environment and its key challenges.
• You demonstrate strong leadership skills and have previous experience managing a team.
• You are fluent in German and English.
• You excel in strategic thinking and can translate business objectives into HR initiatives effectively.
• You have a solid understanding of employment laws, regulations, and best practices.
• You exhibit excellent communication and interpersonal skills, with the ability to build rapport at all levels of the organization.
• You are proficient in HRIS and other relevant software applications for data management and analysis.
• You have experience in performance management and employee relations.
• You are proactive and solution-oriented, with the ability to anticipate and address HR challenges effectively.
• You are highly organized and can manage multiple priorities in a fast-paced environment.
• You demonstrate integrity, discretion, and professionalism in handling confidential information and sensitive situations.
• You have a continuous improvement mindset and are committed to staying updated on industry trends and best practices in HR management.
• You possess strong analytical skills and can use data to drive decision-making and measure People effectiveness.
• You are adaptable and open to change, with the ability to lead and support organizational change initiatives.

WHAT WE OFFER YOU

• Opportunity of a permanent position after your limited contract
• Modern and comfortable working space with great co-workers in Barleben
• Discount for HelloFresh boxes
• Development possibilities along with internal trainings and a yearly Learning & Development budget
• Flexible working hours including Work From Home as well as a home office set up budget
• Extensive Onboarding and Buddy Program
• Social events including team events
• Discounted fitness offers with our Urban Sports Club and John Reed partners and yoga classes
• Well-being initiatives in cooperation with Headspace and Spill
• Childcare and company pension scheme benefit
• Monthly transportation budget via RYDES/NAVIT

ARE YOU UP FOR A NEW CHALLENGE?

Apply now with your complete application documents, also without a photo and without stating specific personal characteristics such as nationality or gender if you choose to do so. German or English language certificates and documents regarding residence and work permits are welcome.

We look forward to hearing from you!

*Should you not live in the advertised location but somewhere else in Germany and you are unable to move, please still apply - we may be able to look at individual solutions.

CONCLUSION

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.