Global Partner Success Manager Lead (m/f/x)

The role

As a Global Partner Success Manager Lead you will be part of the HelloFresh Central Partnerships organization and responsible for the performance, development and retention of a diverse set of international partners with global presence in line with the central partnerships strategy across several brands and markets. 

This role is an excellent opportunity for someone who is commercially minded and numbers focused, a strong negotiator, critical thinking, creative problem solver, a savvy relationship builder and can think strategically to identify opportunities to grow and innovate. Your ability to build effective client relationships and negotiations to achieve sales and profit targets will be key in accelerating HelloFresh market penetration by developing existing and newly implemented partnerships. Reporting to the Associate Director Central Partnerships, you will join a Berlin based global growth marketing team that is talented and driven

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

• Responsible for managing, building and developing portfolio of multi-market partnerships 
• Responsible for determining key account portfolio budgets as well as mid-month adjustments and submitting to local teams
• Translate wider business strategy into a holistic partner portfolio strategy
• Identify, plan and execute multiple initiatives to achieve quarterly and annual sales and profit targets
• Track, report and analyze key performance metrics across partnership portfolio and individual partners
• Develop partnership performance review and investment opportunity templates, contribute to the development of channel and partner dashboards
• Write and presents comprehensive partner/portfolio optimisation and action plans, accountable to identify and resolve issues, delegates and supports troubleshooting as necessary
• Acts as the primary contact and provides support for the assigned key accounts 
• Develops strong relationships and lead strategic conversions with partners through regular communication, meetings and business review and forward planning meetings
• Shares learnings and acts as subject matter expert on partner vertical optimisation 
• Works closely with the global and local channel leadership team to execute, monitor and report on team initiatives
• Creates and shares partner management best practice material incl partner facing presentations, test & learn templates, process documentation & training materials, etc.
• Collaborates with stakeholders and colleagues across the business across central and local teams (Growth Partnership platform, finance, analytics, product, tech, etc)

What you’ll bring

• Affiliate, Strategic Partner Management expert with 7+ years experience in the affiliate/online partnerships industry
• An experienced leader with 2+ years experience in running cross-functional groups to deliver strategic partnership initiatives or projects
• Equipped with a profound knowledge of the global partnership/affiliate landscape, common tracking technologies and platforms
• A very strong analytical thinker who likes solving difficult problems
• A strong communicator who knows how to connect easily with different types of stakeholders 
• A team-player, who gets the best out of his/her team and stakeholder group
• Experience in other performance marketing channels is a plus
• Experience in technical fields such as management of affiliate platforms such as Impact, analytical tools (Tableau) or campaign management automation is a plus

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit provider, delivering to over 4.2 million households worldwide in 15 countries across 3 continents. 

Our more than 15,000 employees from over 70+ nationalities are the heart and soul of our diverse, fast-paced and dynamic environment where innovation and smart, fast action is encouraged. 

We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 15,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.