Director Operations Learning & Development (m/f/x)

The role

As the Director Operations Learning & Development you’ll become the key leader driving continuous learning, upskilling & development throughout our international Distribution Centre (DC) Operations. You will be responsible for designing, developing, implementing and managing comprehensive training programs. This role involves collaborating with key stakeholders of our international markets to identify training needs, designing effective learning solutions, and ensuring the workforce is equipped with the knowledge and skills needed to achieve business objectives and excel in their roles. 

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

• Identify and assess the training needs of the international HelloFresh DC Operations organization through job analysis, career paths and consultation with leaders to support delivery of international fulfillment strategy and yearly plans.
• Create and deploy an international learning strategy including skill matrix and associated learning programs for DC Operations employees as well as DC leadership roles. 
• Develop and implement learning methods and systematic workflows internationally (i.e. training on the job, process training, upskilling,  job-shadowing, online training) including associated training materials.
• Develop and deploy effective onboarding / induction programmes according to role and operational needs.
• Monitor KPIs to measure the effectiveness of deployed training and development programs and to ensure training is meeting business needs. 
• Closely collaborate with key stakeholders (Operations, People, Operational Excellence) regarding all learning topics to drive the learning strategy accordingly.
• Build a robust local L&D team structure in collaboration with international markets.
• Own learning budgets, negotiate contracts, build and maintain relationships with third-party training providers. 
• Stay abreast of the latest developments in learning trends, changes in learning theory, and developments in learning technologies

What you’ll bring

• Successfully completed academic degree in Human Resources, Learning & Development or Organizational Psychology;
• Proven experience in designing and delivering training programs for different workforce levels;
• Proficient in Learning Management Systems (LMS) and e-learning platforms;
• A strategic thinker who has successfully implemented business strategies and realized business benefits in a global environment, including diverse cultures;
• A collaborator with the ability to build strong working relationships with cross-functional teams;
• strong organizational and project management skills, a goal-oriented approach to work;
• Creative and innovative, with the ability to efficiently execute against several competing tasks and projects while also managing a team of Learning & Development Specialists;
• Focused on effective and inclusive teamwork with the capability to thrive in an autonomous environment working with a diverse set of stakeholders;
• Customer service focused - hospitality and a contagious positive attitude are key

What we offer

• Comprehensive relocation assistance to move to Berlin plus visa application support (if applicable)
• A significant discount on your weekly HelloFresh box
• Annual learning and development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
• Mental health support, including Headspace subscription and access to qualified therapists through Spill
• Budget for home office supplies
• Monthly transportation budget through Rydes app 
• Working parents support
• Additional perks include: Annual German language budget, discounts for John Reed gyms & Urban Sports Club, regular company events, fresh fruit & free drinks in the office, in-house yoga classes, weekly discount on the Convini vending machine in the office
• Hybrid working model (option to work from home for up to 50% if preferred) 
• Sabbatical leave option after 18 months of being with HelloFresh
• HelloFresh Pension Scheme that is subsidized with 20% on top
• A diverse and vibrant international environment of 90+ different nationalities
• The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days.