The Internal Communications and Engagement Specialist will join a growing team dedicated to ensuring two-way communication across the business. You will manage technology systems and digital tools to drive employee engagement and internal experience. Our ideal candidate brings the knowledge, experience, and best practices for digital communications in order to deliver information in compelling ways. In this role, you’ll learn to apply your technical expertise and spark your creativity in innovative ways that engage, align, and inspire employees. To be effective, you must know how to use digital channels to tell stories through words, visualizations, and videos that make lofty concepts like vision, strategy and business priorities come to life in a relevant and memorable way.


Key Role and Responsibilities

Digital Communications Governance & Alignment 

  • Strategically manages the development, implementation, and evolution of our digital internal communications platforms and capabilities, including our intranet (mobile and desktop experience), broadcast email platform, video hosting and delivery capability, digital signage, Slack, etc. to optimize their impact and value globally
  • Oversees governance of the digital internal communications platforms
  • Leads quarterly intranet publisher meetings and new publisher training sessions for corporate intranet
  • Collaborates with corporate brand team and external agencies to design campaign assets for digital platforms
  • Coordinates and maintains internal communications team content on the Communications space of the corporate intranet

System Communications

  • Supports internal news storytelling, including oversight of editorial planning and publication calendars and guiding content contributors to follow style and format guidelines
  • Creates communication plans and content for various business initiatives
  • Creates content, such as articles, emails, infographics, video scripts, digital signage, internal social media, manager communication, etc. that engages and inspires audiences to align to our corporate strategy and other key business topics

Analysis and Reporting

  • Develops tools, techniques, and templates to measure communications efficacy of internal communications campaigns
  • Tracks deliverables and milestones against communications plan, including providing weekly updates to the communications team and executive leadership groups
  • Leverages available internal resources to monitor employee sentiment, producing a monthly dashboard for leadership awareness
  • Continuously edit, proof, and improve content on all platforms by learning from data and feedback
  • Identifies the latest best practices and trends in the industry, sharing information to inform the communications team and evolve our digital communications strategy

Stakeholder and Employee Engagement 

  • Develops relationships with internal clients and fellow communication team members, helps problem solve, and is a team player
  • Develops high-quality, interactive content that engages employees in all offices, including remote workers


  • Support other internal communications projects, such as writing and editing communications, managing internal meetings and events, designing presentations, creating graphics, and more
  • Monitors and responds as appropriate to questions and requests sent to the communications and intranet mailboxes


Education and Experience:

  • Bachelor’s degree in business, communications, journalism, marketing or other relevant field
  • 3+ years professional communications experience, preferably in a fast-paced, high-change, global company
  • Demonstrated experience developing digital content for communications and marketing campaigns, preferably for internal employee communications; candidates must be prepared to share a portfolio of work
  • Understanding of graphic design principles required, preferably with experience developing creative assets such as infographics and slide presentations
  • Experience with Google Analytics and Smartsheet preferred
  • Excellent written & verbal communication skills
  • Excellent organizational, prioritization and project management skills
  • Collaborative work ethic and the ability to handle and incorporate peer feedback while thinking broadly about how to tell the best story and produce results quickly
  • Demonstrated experience exercising sound judgment
  • Proactive approach, seeking out challenges and anticipating issues
  • Willingness to innovate and test new processes and ideas
  • Understanding of internal and external communications strategies, tools, systems and techniques
  • Ability to handle sensitive and confidential information with discretion, and possess a high level of accuracy with information
  • Ability to work in a fast-paced environment with all levels of management


About 2U Inc. (NASDAQ: TWOU)

We believe there should be no back row in higher education. For more than a decade, 2UInc., a global leader in education technology, has been improving lives by powering the world’s best digital education. As a trusted partner and brand steward of great universities, we build, deliver, and support online graduate programs and certificates for working adults. Our industry-leading short courses, offered by GetSmarter®, are designed to equip lifelong learners with in-demand career skills. To learn more about 2U and No Back Row®, visit

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same. 

Why It’s Great to Work at 2U

2U offers a high-energy work environment that’s both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with snacks and seltzer. 


2U offers a comprehensive benefits package:

  • Medical, dental, and vision coverage
  • Life insurance, disability and 401(k)
  • Unlimited snacks and drinks
  • Tuition reimbursement program
  • Generous paid leave policies including unlimited PTO for your vacation, personal, or sick days
  • Additional time off benefits include:
    • time off to volunteer for non-profit organizations
    • parental leave after 9 months of employment
    • holidays that include a winter break from Christmas through New Year and more!

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.


Apply for this Job

* Required
File   X
File   X

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at 2U are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.