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Senior QA Manager - Madrid - All resumes in English please

 

 Role Overview

As the Senior Manager, QA, you will be responsible for leading a Team of QA professionals, from Testers to Managers – to ensure the highest quality of 2K’s games and products. You will manage test processes, implement quality strategies and ensure adequate staffing for assigned projects.

This role is full-time, onsite in Madrid, reporting to the Director, QA.

Duties and Responsibilities

  • Lead, mentor and grow a team of QA professionals, fostering a culture of collaboration, excellence and continuous improvement.
  • Establish Quality standards, best practices and regulatory standards.
  • Risk Management and mitigation, prioritization of testing efforts and timely resolution of issues.
  • Feedback & liaison with Functional & Compliance QA, Producers, Developers, & other External Departments.
  • Liaison with Platform Holders to ensure guidelines & standards compliance.
  • Joint sign-off of development milestones & managing the submission process.
  • Manage bug reports, bug database, & QA reports.
  • Manage department through day-to-day business.
  • Quarterly performance reviews of direct reports.
  • Raising disciplinary issues as appropriate.
  • Build successful working relationships with Worldwide Development Studios Internal & External, QA Department locally & globally, Local Producers, Platform Holders, Producers, and Developers, and Third Party Developers.
  • Actively participate in recruiting and interview process.

Knowledge and Skills

  • Extensive management experience, including performance management, performance evaluations, mentoring and growing skills in QA teams.
  • Excellent communication skills, both oral and written, in English language
  • Successfully handling ambiguity, flexibility & understanding of the development and test process.
  • Knowledge of bug database systems, QA process, test plan creation, and bug writing process.
  • Minimum of 2+ years of experience as a Senior QA Manager or equivalent.
  • Knowledge of format holder standards (Sony, Microsoft, Nintendo).
  • Hardworking, reliable, punctual, flexibility to work unsociable hours depending on deadlines.
  • Knowledge of MS Office suite, Source Control and Visual Studio.
  • Technically proficient with PCs, gaming consoles, and related hardware.
  • Outstanding ability to lead through influence.

Basic Qualifications

  • Must be able to communicate effectively & successfully in English, in both written and oral forms.
  • Bachelor’s Degree in related discipline or equivalent experience.
  • Minimum of 8+ years of QA experience.
  • Passion for the video games industry.
  • Strong understanding of software testing methodologies, tools and processes
  • Excellent interpersonal, communication, and people management skills.
  • Reliable, with the ability to lead in a matrixed team environment.
  • Attention to detail and positive personality to foster excellent working relationships.

 

 


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