Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions.

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

What we need

2K is looking for an enthusiastic, committed and amiable Sr. Systems Administrator to provide site support for our QA studio in Las Vegas. Applicants will be highly motivated and organized, able to work as part of a team, while also having the ability to work without supervision.

What you will do

As a Sr. Systems Administrator, you will be working with outstanding engineering and production operations teams to maintain a stable environment. You'll primarily be charged with the deployment and administration of endpoint systems and tools to support studio operations. You'll work closely with game developers in supporting new services and tackle issues as they arise. This is an opportunity to enhance your career in a critical role supporting what is one of the largest and most successful game franchises. This includes:

  • Establish relationships with leaders from all areas of the studio and the wider Global Support Team
  • Primary IT support, driving the existing IT staff to diagnose and resolve hardware/software issues in a timely manner on PC/macOS workstations as well as infrastructure hardware on an as-needed basis
  • Day-to-day administration of Tools, Applications and Windows server environment such as AD, DNS, DHCP, Windows and macOS operating systems, and Enterprise Office 365, etc
  • Fix and resolve network connectivity issues, including VPN
  • Solid understanding of imaging and deployment tools (SCCM) to ensure workstations and applications are deployed and updated in a standardized manner
  • Develop and maintain procedural and user resolution documentation
  • Mentor on-site support staff
  • Serves as a technical expert in the area of system administration for complex operating systems understanding global or multi-office network infrastructure
  • Responsible for monitoring and maintaining system performance, IT system operations, hardware and software upgrade needs, and storage utilization.
  • Provides support with escalated help desk requests.
  • Understanding of video conferencing equipment and usage

Who we think will be an excellent fit

You're passionate about working with enterprise technology. You desire to interact with various groups, identifying and responding to a variety of technical challenges while learning new disciplines. You're able to provide amazing customer service, develop your skill set in a large scale, enterprise environment, and capable of working in a fast-paced, state-of-the-art and creative environment with other highly skilled IT professionals who love games. You are eager to grow and develop skills that will help make 2K the best gaming company in the world.

  • 5 years work experience in desktop support and/or IT department supporting end users
  • Bachelor’s Degree in Computer Science or related field, MCSE certification, or equivalent experience
  • Knowledge of server and PC workstation hardware, software and security essentials
  • Excellent organization, problem-solving, and communications skills written and verbal
  • Experience with complex, multi-functional project work, tracking and maintaining progress with systems such as JIRA, ServiceNow, etc.
  • Intermediate experience with PowerShell and Scripting
  • Familiarity with current game development consoles, development processes and terminology is a plus
  • Works calmly in high stress situations

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

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