Who we are

SeekWell is the parent company of 1-800 Contacts, Luna, and Hello Eyes. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, disruptive products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built a great company and changed an industry by putting the customer first, always. The best is yet to come.

Why you want this job

  • Embrace diversity and teamwork
  • Seek impactful work with personal growth opportunities
  • Value being heard and valued within the organization
  • Prioritize service and responsiveness for all stakeholders
  • Effective management of competing priorities
  • Enjoy working collaboratively or autonomously
  • Thrive on mastering new technical skills
  • Find satisfaction in problem-solving and seamless system operation
  • Appreciate the challenge of a technically demanding environment
  • Value teamwork and making meaningful contributions

What you’ll do

  • Install, maintain, test, troubleshoot, and repair enterprise-class, multi-channel communications equipment, systems, and applications.
  • Directly impact the reliability standards of the communications systems by following industry-standard best practices and procedures.
  • Work closely with the business teams to develop long-term communications solutions that address current and future business needs.
  • Work occasional off-hours for systems upgrades and installations and be part of the on-call rotation to support 24x7 production systems.

Why we will love you

  • Telephony-specific education, experience, and technical certifications, or an equivalent combination of education and experience in related field or industry.
  • Experience with advanced voice networking, routing, systems, applications, and services.
  • Voice router IOS and hardware support experience.
  • Hands-on experience with server hardware and operating systems in a virtual architecture.
  • Database query skills preferred.
  • Familiarity with programming languages such as CSS, HTML, Python preferred.

Who you are

  • Humble, hungry, and smart
  • Technical aptitude
  • Resourceful
  • Self-motivated
  • Collaborative

Perks

  • Free eye exams for your entire family
  • Deep discounts on lenses, glasses, and other services
  • Amazing healthcare coverage
  • 401(k) match
  • Flexible PTO
  • Tuition reimbursement program
  • In-house restaurant with highly discounted meals (Steak dinner under $6)
  • Free snacks, ice cream, and drinks every day
  • Full onsite gym

 

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