Who we are

1-800 Contacts was founded in 1995 in Provo, UT. Since then, it has grown to be a business valued at over $3 billion. We invest in talent and innovation to deliver on our mission: making vision care simple and affordable. In addition to our flagship 1-800 Contacts business, we operate Liingo Eyewear, a growing direct-to-consumer online glasses retailer and Luna, a business-to-business company offering the software and business services to optical retailers, brands, and eyecare professionals. We are owned by KKR – one of the world’s largest and most successful private equity investment companies. We have built a great company and changed an industry by putting the customer first, always. The best is yet to come.

Why you want this job

  • Lead the development and execution of data-driven products that fuel the company's growth. The role involves developing a data product strategy that supports business-critical initiatives and drives company growth, working with cross-functional teams to identify and prioritize key product features and requirements, and communicating product roadmap, timelines, and milestones to key stakeholders.

What you’ll do

  • Develop a data product strategy that supports business-critical initiatives and drives company growth 
  • Identify growth drivers for Marketing, e-Comm, Finance, Contact Center, and Fulfillment that rely on data capabilities and gain a comprehensive understanding of the ways they interact with data 
  • Lead cross-functional teams of data scientists, engineers, and analysts to identify and prioritize key product features and requirements 
  • Develop product roadmaps for key features and ensure clear business value and measures of success are defined for all data initiatives 
  • Communicate product roadmap, timelines, and milestones to key stakeholders, including executives, internal customers, and partners 
  • Work with the data product team to execute on product roadmap items in close collaboration with cross-functional teams 
  • Ensure successful adoption and usage of data platform products by internal stakeholders through effective communication, training, and support 
  • Monitor and evaluate the performance of data products using metrics and analytics, and use insights to drive continuous improvement and iteration 
  • Communicate effectively with stakeholders, including executives, product teams, and external partners, to ensure alignment and successful product launches 
  • Continuously acquire recent knowledge regarding the latest AI trends and developments in the modern retail industry 
  • Gain a deep understanding of the technical components of our data platform and what is required to operate the platform 

Why we will love you

  • Ability to work from our Draper Utah office 1-2 days a week
  • Bachelor's or Master's degree in computer science, engineering, statistics, or a business-related field 
  • 10+ years of experience in product management, with 5+ years of experience in driving forward-thinking vision and product roadmap for data platform products operating at significant scale 
  • 7+ years of ecommerce experience 
  • Strong technical background and familiarity with data analytics, machine learning, and data infrastructure 
  • 2+ years of experience with Databricks & Tableau 
  • Deep understanding of data, technology, and business strategy 
  • Excellent analytical and problem-solving skills, with a proven track record of using data to drive product decisions and business outcomes 
  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders 
  • Experience in agile development methodologies and product management tools, such as JIRA, Product Board, or Confluence 
  • Experience supporting privacy and governance controls across data applications 

Who you are

  • Humble, hungry, and smart
  • Technical aptitude
  • Resourceful
  • Self-motivated
  • Collaborative

Perks

  • Free eye exams for your entire family
  • Deep discounts on lenses, glasses, and other services
  • Amazing healthcare coverage
  • 401(k) match
  • Flexible PTO
  • Tuition reimbursement program
  • In-house restaurant with highly discounted meals (Steak dinner under $6)
  • Free snacks, ice cream, and drinks every day
  • Full onsite gym

 

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