About the Role:
As the Pharma Sales Executive you have responsibility for achieving sales quota, while building a long-term strategic partnership with all levels of your customer’s organisation.
You will help lead on a subset of strategically important large accounts. Reporting to the Director for Sales, you’ll also be responsible for developing and maintaining a seamless partnership to maximise all aspects of the relationship, including adoption and use of 10x products, financial performance and business growth, customer satisfaction, and product/technology development and optimisation.
What you will be doing:
- Achieve sales growth and objectives within assigned accounts across the entire 10x portfolio
- Ensure high levels of customer satisfaction as well as up-sell and cross-sell potential within assigned key accounts
- Help set goals for the account team, provide feedback, and facilitate communication between 10x and each key account
- Provide business insight and value to retain customers and ensure customer relationships
- Demonstrate leadership and decision making in adjusting strategy to account for local factors or market shifts
- Coordinate pre-sales and post-sales follow up
- Understand the competitive dynamics within the account and help lead both development and implementation of strategies and tactics that best position 10x Genomics technology and products
- Maximise the strategic business relationship, both short term and long term, by helping align each customer’s mission and goals with successful utilisation of current and future 10x technology
- Work collaboratively with Business Development, Product Marketing, Field Sales, and Field Application Scientists to drive opportunities and awareness in assigned accounts
- Establish productive, professional relationships with key personnel in assigned customer accounts
- Negotiate all sales opportunities within company established parameters for the assigned key accounts and generate associated sales contracts and quotations
- Manage the sales process including pricing management, project pipeline visibility, product and revenue forecasting, order transactions, and ship schedules
- Provide 10x Sr. leadership & management with regular feedback on account status and key initiatives
- Navigate orders through the customer purchasing process and provide accurate sales forecasts; while keeping CRM system up to date
Minimum Requirements
- Bachelor’s degree, or equivalent, in life science, chemistry or business
- In-depth knowledge of the Pharma sector (inc. buying process and functional interactions)
- Proven successful sales experience with a technical product line
- Multi-year senior level sales experience in NGS, or Diagnostics / pharma environment
- Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others
- Ability to communicate, present and influence credibly and effectively at all levels of the organisation
- Outstanding relationship building and interpersonal skills
- Ability to influence, within a matrix organisation, driving for action and consensus
- Results orientated, entrepreneurial and self-motivating
- Willing to travel 70%
- Demonstrable ability to solve problems and work effectively in a team environment
- Proficient with Microsoft Word, Excel and Outlook and CRM database (Salesforce expertise would be an advantage)
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About 10x Genomics
At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.
We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.
Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.
10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.
