Senior Manager, Quality and Regulatory

About Harry’s 

Harry’s Inc. started in 2013 with a specific goal: disrupt the shaving industry by creating an innovative, everyday product at a fair price. Since then, Harry’s has expanded to Canada and Europe, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, launched two new brands including Flamingo and Cat Person, and made our first brand acquisition with Lumē. 

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, the Harry’s team is composed of some of the most brilliant, diverse, and humble people you’ll ever meet. 

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 5 or 500, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback.

The Harry's Inc working model is in-office Tuesday, Wednesday, and Thursday. Our beautiful 70,000 square foot SoHo office is decked out with bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday.  Can’t forget the free products and the opportunity to have some meetings without Zoom!

As the Senior Manager of Quality & Regulatory, you will be responsible for overseeing all aspects of product quality, compliance and regulatory affairs for our brand. This includes all products across Lume and Mando with delivery to all markets where these products are sold. 

Responsibilities: 

• Develop and implement quality assurance policies and procedures to ensure product consistency and compliance with regulatory requirements 
• Support product development with the process of pilot/production batch, standard sample evaluation and approval for New Product Introductions 
• Review of CM production procedures to ensure formulation scalability
• Develop and maintain Contract Manufacturer quality standards related to Lume and Mando products 
• Create the technical transfers process of formulas (existing and new) to new suppliers 
• Conduct regular audits and inspections to monitor product quality and identify areas for improvement
• Stay abreast of industry regulations and standards related to our product manufacturing and ingredients
• Manage our third party regulatory partner on all compliance projects and serve as the primary point of contact for regulatory agencies and coordinate responses to inquiries and inspections 
• Ensure product formulations and labeling comply with local and international regulatory requirements 
• Prepare and submit regulatory filings and documentation as required by regulatory agencies (e.g. MoCRA, OTC registration, Health Canada, etc.) 
• Conduct thorough investigations into quality incidents and implement preventative measures to mitigate further risks
• Assess potential risks related to product quality, safety and regulatory compliance 

This should describe you: 

• Minimum: Bachelor’s degree in a related field (e.g. Engineering, Chemistry) 
• Minimum 8 years of experience in quality assurance and regulatory affairs, preferably in the personal care or cosmetic industry
• In depth knowledge of regulatory requirements and standards applicable in the personal care industry
• Preferred OTC validation experience
• Preferred aerosol formulation/manufacturing experience 
• Fascinated by process engineering, chemistry and how formulas come together
• Proven ability to make judgments or recommendations in uncertain and unstructured environments
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders
• Detail-oriented with strong analytical mindset and problem solving skills
• Certification in Quality Management (e.g. Six Sigma, ISO 9001) is a plus 
• Willing to travel to our domestic and international suppliers

Benefits and perks

• Medical, dental, and vision coverage
• 401k match
• Equity in Harry’s 
• Flexible time off and working hours
• Wellness and L&D stipends
• 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years 
• Up to 20 weeks of pregnancy leave and up to 16 weeks of parental leave
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

We can’t quantify all of the intangible things we think you’ll love about working at Harry’s, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $130,000-$140,000, but the final compensation offer will ultimately be based on the candidate’s location, skill level and experience.  

This role can be done remotely, however there may be location constraints based on where Harry's is registered and able to employ individuals. Please work with your recruiter and your hiring manager to understand any location constraints. We are authorized and able to employ individuals in many, but not all states. If you are not located in or able to work from a state where we are registered or able to employ individuals, you will not be eligible for employment. Please speak with your recruiter to learn more. 

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