Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Our vision: A world where everyone is free to focus on their most purposeful work, together.
Team Overview
As a Functional Consultant at Wrike, you'll be a valuable part of our Professional Services organization. You'll work closely with our dynamic Professional Services Consultants and play a pivotal role in helping clients smoothly transition from competitive platforms (like ClickUp, Smartsheet, Monday.com, and Asana) and adopt Wrike confidently. You'll be part of a talented technology team, tackling an array of technical challenges. Usually, this will involve addressing the needs of our largest and most complex clients. This is more than just a job; it's an opportunity to aid our clients and be part of their success story at Wrike.
Job Scope and Accountabilities:
- Must be ready to work during US working hours 14:00 - 00:00 IST
- Deliver engaging presentations to various organizational levels, with the ability to simplify complex ideas or delve into technical details as necessary.
- Quickly grasp customers' complex processes and needs, aiding them in defining clear goals for successful Wrike implementation.
- Apply change management principles effectively.
- Excel in verbal, presentation, and written communication skills.
- Effectively communicate across all levels of an organization, particularly with executive stakeholders.
- Manage challenging audiences and complex client relationships with finesse and poise.
- Demonstrate a strong sense of accountability and ownership of work.
- Exhibit superior personal organization and time management skills.
- Project management experience, with the ability to work with various methodologies and deliver on plans regardless of complexity.
Experience Requirements:
- 5+ years of professional experience in customer-facing roles, particularly with organizations adopting new software solutions and technologies.
- 2+ years experience engaging in technical discussions, with an ability to translate into business requirements
- 2+ years experience working with critical customer segments such as Marketing/Creative, IT, Professional Services, or PMO.
- Ability to present complex digital transformation options and strategies.
Desired Skills:
- Bachelor's degree in Computer Science, Mathematics, or Engineering.
- Formal certifications in project management methodologies, including Agile, PMI, Lean, etc.
- Excellence in foreign languages
Interpersonal skills:
- Display great people skills, connecting effectively with individuals, demonstrating friendliness, empathy, and tact, and maintaining composure under pressure during difficult interpersonal situations.
- Critical thinker, generally curious—a true problem solver
- Passionate about learning and improving every day, and motivated to excel
- Open to feedback; coachable
- Strong team player
- Self-starter with strong ownership skills, willing to go above and beyond the job
- description
- Creative and innovative
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Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤝 Customer-Focused
🏆 Collaborative
🥇 Creative
💪 Committed
Check out our LinkedIn Life Page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.