Account Director, UKI Account Sales

About Us

At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own.

About the Role:

An Account Director, UKI Account Sales will be responsible for selling into and delivering an unparalleled member experience, whilst being the primary point of contact for sales decision-makers for assigned book of business.

This person will work closely with their Accounts team to help deepen relationships and drive the strategy for their assigned book of business.

This position will report to the Sales Director, Accounts who oversees an assigned book of business.

As a successful Account Director, UKI Account Sales you will be expected to:

Tailor the Accounts strategy to the needs of your book of business and scale accounts
Motivate and work alongside the Account Executives and Account Managers to optimize member experience
Develop sales strategies to help form meaningful relationships with key business leaders to grow existing accounts
Oversee the sales process, from qualification to close, in coordination with the Asset Sales teams and other cross functional teams
Accurately forecast to meet and exceed sales goals on a monthly cadence
Partner with Account Managers and Account Executives to support member relationships
Partner with Asset Sales to maintain view on the available inventory in select markets and to create selling strategies to generate demand and incentivise closing
Communicate and update Leadership on book of business where and when necessary
Facilitate executive alignment between Client stakeholders and WeWork Leadership
Individually cover an assigned book of business (approx 40 accounts)
Creatively add value throughout the lifecycle, increase retention and reducing churn
Drive post-sales activity for members by strong relationship-building, product knowledge, and game-plan to upsell for member expansion
Own the accuracy of Accounts forecasting to report to the Sales Director | Account Sales
Serve as an internal point of contact for any disputes with the Accounts org in EMEA
Establish a culture of communication within Accounts to share best practices
Team Player with self-awareness and desire to have a positive cultural impact at WeWork

Experience and Requirements:

At least5+ years of experience in advanced B2B sales and/or transactions, preferably commercial real estate

At least 3+ years in customer-facing capacity (e.g. AM, AE, Relationship Manager)
Willingness to travel to interface with members

Proven track record of hitting and overachieving retention and monthly / quarterly targets
Strong team player who can make decisions and execute in a fast-paced, ever-changing environment
Knowledge of the commercial real estate market in which you will be deployed is a plus
Knowledge of MEDDPICC sales methodology is a plus!
A thoughtful communicator who can prioritize and project manage short and long term initiatives
Problem solver who can independently translate high-level goals into actionable plans
Hard-working, self-motivated, dependable, organized and detail-oriented
Strong ability to forecast and manage team pipeline using Salesforce or other CRM
Prior experience in a startup / emerging company is a plus!
Ability to break down problems into manageable components and think through optimal solutions
Strong generalist - highly competent with the ability to wear many hats
Strong stakeholder management with an ability to grow and maintain internal and external relationships with clients & cross functional teams

Life At WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

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